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If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.” Start with a service you know and love.
We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.
It’s one thing when you provide a blank space to write your goals when you are in a classroom and there’s a teacher who can help you. Of course, improving customer satisfaction is a goal, but the system would drill down to specific issues such as knowledge of store layout. Yes, I’m yelling – it’s really that bad.
The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. You can definitely train yourself to be a problem solver, if you haven’t already. Put the decision in writing to prevent ambiguity.
If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.” Start with a service you know and love.
The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. You can definitely train yourself to be a problem solver, if you haven’t already. Put the decision in writing to prevent ambiguity.
If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.” Start with a service you know and love.
The best of you train yourselves to show emotions sparingly and strategically, while the rest are convinced that emotions cannot be controlled , and are a function of culture and genetics. Write down your top 5 core values and review them often. Take satisfaction from wins to balance against setbacks.
We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.
The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. You can definitely train yourself to be a problem solver, if you haven’t already. Put the decision in writing to prevent ambiguity.
Crisis mode hires too often get done without due consideration for strategic fit, training requirements, and cultural considerations. I recommend a thirty to ninety-day trial period, defined in writing, where either party can terminate the relationship without recourse. Hiring before organizational structure is defined.
The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. You can definitely train yourself to be a problem solver, if you haven’t already. Put the decision in writing to prevent ambiguity.
Although customers today are comfortable providing personal information in return for a better experience, they are also quick to write you off if you misuse the data, disclose it, or use it to push irrelevant products. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score.
We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.
We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.
We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.
We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.
Crisis mode hires too often get done without due consideration for strategic fit, training requirements, and cultural considerations. I recommend a thirty to ninety-day trial period, defined in writing, where either party can terminate the relationship without recourse. Hiring before organizational structure is defined.
A huge shout out to Ricky Wong of NYCSteals for helping me with the write-up. Leverage a feedback platform like Get Satisfaction or UserVoice. If there were two individuals and one was cultural fit and lacking a bit on the skills side but could be trained, we would take that person over one who had the skills but not the fit.
If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.” Start with a service you know and love.
We all have our “security blanket,” like sessions with a trusted friend, classroom training, or prayers to reduce the pain and keep us moving forward. Then write down and prioritize your goals. Take satisfaction in widening your comfort zone, the opportunity to learn, and the progress toward your goals.
You cant isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal. Its hard to write a detailed specification on an evolving new service, process, or product that embodies your core competency.
In addition, like an entrepreneur with a new business, you have to factor in all the indirect costs previously covered by employers, including training, health care, and time off for vacations. Focus on the ultimate customer, and find a way to improve satisfaction, grow revenue, or cut costs. Walk away from a bad role or customer.
If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.” Start with a service you know and love.
We spent a lot of time talking about what type of company we wanted to create, how many employees we’d eventually have, whether we would take funding, our lifestyle, and a dozen other things that had nothing to do with writing software. There can be quite a bit of satisfaction in that in itself. I get enough of those from my kids.
Crisis mode hires too often get done without due consideration for strategic fit, training requirements, and cultural considerations. I recommend a thirty to ninety-day trial period, defined in writing, where either party can terminate the relationship without recourse. Hiring before organizational structure is defined.
It’s easier to use screen-captures and notes on existing processes, rather than write detailed manuals. Let me assure you that your best path to business success, as well as your personal satisfaction, is to work on making your business work without you, rather than working harder on the business. Some are just stuck.
You can’t isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal. It’s hard to write a detailed specification on an evolving new service, process, or product that embodies your core competency.
"Mickey Mouse popped out of my mind onto a drawing pad 20 years ago on a train ride from Manhattan to Hollywood at a time when business fortunes of my brother Roy and myself were at lowest ebb and disaster seemed right around the corner." Industry pundits generally spend their time writing about what they see in the rear view mirror.
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