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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 182
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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 168
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What is the Right Burn Rate at a Startup Company?

Both Sides of the Table

Gross Burn vs. Net Burn. Burn rate in case you don’t know is the amount of money a company is either spending (gross) or losing (net) per month. (it Net burn is the amount of money you are losing per month. I often see companies burning $100,000 per month (net) looking to raise $6-8 million.

Startup 383
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Are Business Plans Still Necessary?

Both Sides of the Table

This is part of my ongoing series of posts and I need to file this one under both Raising Venture Capital and Startup Advice. and the subsequent acquisition sprees of companies like Google, Yahoo!, It should talk about how many customers you think you will acquire and how much you’ll charge for your product. portfolios.

Web 2.0 334
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New Doors

Eric Greenspan

Thankfully, for every angry investor or customer, there is someone amazing who says something supportive and kind. It’s not about exorbitant salaries or failure to follow the advice of shareholders. There are no deep pockets, there’s no safety net. Someone called my company a scam today. Do they really believe that?

IBM 191
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Should Startups Focus on Profitability or Not?

Both Sides of the Table

When they look at buying your company they often think in terms of “how long will it take until I earn back the profits to pay for my acquisition price?” If you had huge customer growth but just didn’t focus on revenue that’s a different story. million in revenue three years later is, “So effing what?”

Startup 418
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Who Wants To Be A Millionaire? Every Successful Entrepreneur Should Expect The “Million Dollar Question”

InfoChachkie

The company was approached by a Big Dumb Company (BDC) who made a nominal acquisition offer within months of the company’s founding. Such offers often come from a larger company once the startup begins to gain traction with customers and prove its value proposition. The Answer Is? The “Do you want to be a millionaire?”