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Interview with Robin Richards, CareerArc

socalTECH

Richards--a serial entrepreneur who has been involved in a number of technology companies here, including NTI Group (sold to Blackboard), Internships.com, MP3.com, com, and Vivendi Universal Net USA, where he was also CEO. Richards also has been an active angel investor in local startups.

Content 193
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Should Startups Focus on Profitability or Not?

Both Sides of the Table

” I mention journalists here because they perpetuate the myth that focusing on profits is ALWAYS the right answer and then I hear many entrepreneurs (and certainly many “normals”) repeating the same mantra. Exec Summary: Most companies (98+%) in the world (even tech startups) should be very profit focused.

Startup 418
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6 Ways To Drive Success Through Customer Experience

Startup Professionals Musings

Entrepreneur of the Year” finalist. This will create a connection with them, which demonstrates more value than price or quality. One metric now commonly used is called the Net Promoter® Score (NPS). This works by asking your customers for feedback, and dividing them into three categories: Promoters. Detractors.

Customer 100
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Should Startups Care About Profitability?

Both Sides of the Table

70–80% of the costs of most startups are employee costs so what you’re really talking about when a company is unprofitable is that they are growing their staff ahead of their revenue. I often ask entrepreneurs to consider, “What’s your objective? I often ask entrepreneurs to consider, “What’s your objective?

Startup 227
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‘Customer Experience’ Is Today’s Business Benchmark

Startup Professionals Musings

Entrepreneur of the Year” finalist. This will create a connection with them, which demonstrates more value than price or quality. One new metric now commonly used is called the Net Promoter® Score (NPS). This works by asking your customers for feedback, and dividing them into three categories: Promoters. Detractors.

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6 Keys to Marketing Customer Experience vs Products

Startup Professionals Musings

Entrepreneur of the Year” finalist. This will create a connection with them, which demonstrates more value than price or quality. One metric now commonly used is called the Net Promoter® Score (NPS). This works by asking your customers for feedback, and dividing them into three categories: Promoters. Detractors.

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Interview with David Aronchick, Hark

socalTECH

Last week, we talked with Fouad ElNaggar of Redpoint Ventures about some of the interesting companies in Southern California. How is the company funded and backed? He joined Redpoint after we founded the company, but before we had gotten the money. David Aronchick: The net of our jobs is really harnessing the demand.

Redpoint 201