Remove category
article thumbnail

How To Know It’s Time To Exit Your Company Gracefully

Startup Professionals Musings

For most entrepreneurs, their current business is not where they intend to stay until they die. I don’t have any solid insight on this subject, so I was intrigued by the classic book “ Leaving on Top: Graceful Exits for Leaders ,” by David Heenan, a business executive and Georgetown professor. Which category will you fall into?

Company 164
article thumbnail

Smart Entrepreneurs Don’t Overstay Their Welcome

Startup Professionals Musings

For most entrepreneurs, their current business is not where they intend to stay until they die. I haven’t seen much insight on this subject, so I was intrigued by a recent book “ Leaving on Top: Graceful Exits for Leaders ,” by David Heenan, a business executive and Georgetown professor. " Which category will you fall into?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Ways To Drive Success Through Customer Experience

Startup Professionals Musings

I like the insights outlined in a recent book “ Summit ,” by F. Entrepreneur of the Year” finalist. One metric now commonly used is called the Net Promoter® Score (NPS). This works by asking your customers for feedback, and dividing them into three categories: Promoters. Detractors.

Customer 100
article thumbnail

What Can You Learn from the 4-Hour Workweek?

Both Sides of the Table

A couple of years ago I read the popular book, “The Four Hour Workweek &# by Tim Ferriss. It was recommended to me by my friend, Net Jacobsson , who was trying to do some basic Life Hacking. Let me start by saying I’m a huge business book cynic. I wish I were good in the email category. Yeah, right!

Startup 295
article thumbnail

‘Customer Experience’ Is Today’s Business Benchmark

Startup Professionals Musings

I like the insights outlined in the new book “ Summit ,” by F. Entrepreneur of the Year” finalist. One new metric now commonly used is called the Net Promoter® Score (NPS). This works by asking your customers for feedback, and dividing them into three categories: Promoters. Detractors. Marty Zwilling.

article thumbnail

6 Keys to Marketing Customer Experience vs Products

Startup Professionals Musings

I like the insights outlined in a more recent book “ Summit ,” by F. Entrepreneur of the Year” finalist. One metric now commonly used is called the Net Promoter® Score (NPS). This works by asking your customers for feedback, and dividing them into three categories: Promoters. Detractors.

article thumbnail

Should Startups Focus on Profitability or Not?

Both Sides of the Table

” I mention journalists here because they perpetuate the myth that focusing on profits is ALWAYS the right answer and then I hear many entrepreneurs (and certainly many “normals”) repeating the same mantra. I have had this discussion with many a first-time entrepreneur. If you don’t, somebody else WILL!”

Startup 418