Remove 2006 Remove Email Remove Marketing Remove Satisfaction
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5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

This distrust for the scripted message has led to a new demand for unfiltered marketing, and the emergence of business credibility heroes, like Elon Musk, with his bold statements about space travel, and sometime villains, such as Mark Zuckerberg defending Facebook privacy practices. Real-time in-process updates vs after-the-fact stories.

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Why You Should Put Yourself Out There and Try New Products

Both Sides of the Table

In 2006 I started using Facebook and most of my friends & colleagues thought I was strange. Some people draw satisfaction by pointing at you and saying, “See! They thought it was like MySpace and why did I need a MySpace page? In 2008 I started VC blogging. I had blogged when I was an entrepreneur. Look how stupid that guy is!”

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Better Business Bureau? For who?

Eric Greenspan

Even better, we resolved all of them to full satisfaction and refunded all monies requested. I’ve remained a skeptic about the BBB and as a result of an email I received a couple of weeks ago from them, I have raised the skepticism threat level. He even starts the email by saying “…from the Better Business Bureau.&#

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

This was 2006 and we were now working on our second company. Letting our customers and the market know that we were a real organization with real people rather than a pre-packaged, pre-processed marketing machine. Customers, press and the market responded positively. ‘ Here are some steps in the Inside Out organization.