How to Profit: “Thank You Metrics” – Community First, Money Second
Tech Zulu Event
NOVEMBER 28, 2011
And NOT even because they give until death refunds if a customer is ever dissatisfied with a purchase. He says he cares most about “focusing on customers for life”. Noah has what I believe he called “Thank You metrics”. It is a way to build relationships and get to know your customers. His email list is everything.
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