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What Does the Post Crash VC Market Look Like?

Both Sides of the Table

<== Our conclusion was that this isn’t a temporary blip that will swiftly trend-back up in a V-shaped recovery of valuations but rather represented a new normal on how the market will price these companies somewhat permanently. We’ll just wait until companies that last raised in 2019 or 2020 come to market.”

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Praying to the God of Valuation

Both Sides of the Table

And then in the late 90’s money crept in, swept in to town by public markets, instant wealth and an absurd sky-rocketing of valuations based on no reasonable metrics. I started my first company in 1999 and was admittedly swept up in all of this: Magazine covers, fancy conferences, artificial valuations and easy money.

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How Modern Companies Have Redefined Customer Support

Startup Professionals Musings

Now customer support is called the “customer experience,” and everyone is expecting you to actually anticipate their personal needs, and totally delight them with all aspects of the shopping experience, price versus value, as well as help with any follow-on questions or problems. Company amazingly finds you based on your interests.

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8 Key Disciplines Are Essential To Scale Any Business

Startup Professionals Musings

For example, one of the first home grocery delivery companies, Webvan, was so enamored with early traction in Silicon Valley, it raised and spent nearly a billion dollars and went public, before filing for bankruptcy three years later. Control costs and adjust prices to maintain your margin.

Metrics 86
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6 Building Blocks Make Amazon A Global Market Leader

Startup Professionals Musings

Incorporate AI-powered data and metrics systems. Their pricing algorithm crawls the Web daily, and adjusts prices to always match the lowest price found anywhere, offline or online. Make your company a ground-breaking invention machine. Marty Zwilling First published on Inc.com on 12/12/2019.

Marketing 123
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What Happens When Startups Turn from Their Innovation Stage to Operational Excellence?

Both Sides of the Table

An alternate outcome that I also unfortunately observe in some cases are companies who had extreme early success with an initial product adoption but failed in key areas that limited the growth and therefore the ultimate financial outcomes. I see many companies that don’t make this transition well.

Startup 286
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Customer-Centric Strategies Win Over Product-Centric

Startup Professionals Musings

These days, a fun shopping experience, or no-question returns, often tips the scales over extra product features or a lower price. Stepping aside from pure lifetime value concerns, customer retention is also the best way to measure how successfully your company is providing its solution.