Startup Professionals Musings

MARCH 29, 2021

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. You should be constantly trying new approaches via social media and online, and asking for feedback and input from influencers and customers.

Customer 168

Customer Custom Marketing Social Media 168

Startup Professionals Musings

JULY 7, 2021

I have to point out that the rest of the world looks for you online before visiting your business, finds talk about you on Yelp and social media sites, and what they see can make or break your business. Resist cancelling existing social media accounts. Marty Zwilling First published on Inc.com on 06/22/2021.

Social Media 144

Social Media Media Summary Satisfaction 144

Startup Professionals Musings

OCTOBER 29, 2021

Studies have shown that work productivity is related to a happier work culture , and customer satisfaction and loyalty are also dependent on the culture. Here are the key elements I see: Make your company culture virtual. The stigma of a clunky desktop today can easily lower worker engagement and satisfaction.

Satisfaction 108

Satisfaction Outsource Study Platform 108

Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

DECEMBER 1, 2021

From his experience as a consultant with major brands, and as a Top 50 Keynote Speaker in the World, Simon outlines six key steps in moving your company to this new reality. The evidence is clear that companies that help people in need, and the environment, are paid back in revenue by the rest of us. Practice your agility.

Examples 128

Examples Social Media Summary Satisfaction 128

Startup Professionals Musings

SEPTEMBER 3, 2021

Today, with the Internet and social media, if you aren’t visible in a positive way to everyone, including customers, your leadership efforts will be lost. The old fable of “you are known by the company you keep” has never been more true. Marty Zwilling First published on Inc.com on 08/19/2021.

Mentor 145

Mentor IBM IBM Social Media 145

Startup Professionals Musings

JUNE 14, 2021

Evidence continues to mount that companies with trusted leaders, such as Zappos , tend to outperform others in financial results, as well as team satisfaction, by as much as three to one. Effective communication always requires consideration of language barriers, gender and age norms, and media protocols.

Social Media 101

Social Media Examples Satisfaction Media 101