Startup Professionals Musings

JULY 7, 2021

I have to point out that the rest of the world looks for you online before visiting your business, finds talk about you on Yelp and social media sites, and what they see can make or break your business. Today your reputation online is more important than your price, service, or location. Be selective in how you communicate.

Social Media 144

Social Media Media Summary Satisfaction 144

Startup Professionals Musings

OCTOBER 29, 2021

Studies have shown that work productivity is related to a happier work culture , and customer satisfaction and loyalty are also dependent on the culture. The stigma of a clunky desktop today can easily lower worker engagement and satisfaction. Measure results in terms of customer satisfaction.

Satisfaction 108

Satisfaction Outsource Study Platform 108

Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

DECEMBER 1, 2021

If you haven’t changed for several years the way you do common processes, like customer satisfaction surveys, lead generation, and marketing, it’s time to look at the new remote apps and social media platforms for more effective and relevant alternatives. Repurpose product and services for emergent needs.

Examples 128

Examples Social Media Summary Satisfaction 128

Startup Professionals Musings

SEPTEMBER 8, 2021

The current pandemic, for example, has been a hit to most businesses, both in terms of servicing customers, as well as protecting employees. The Internet and social media are also a key knowledge source. Marty Zwilling First published on Inc.com on 08/24/2021. Follow a fixed process to evaluate and resolve problems.

Activity 132

Activity Entrepreneur Social Media Satisfaction 132

Startup Professionals Musings

AUGUST 25, 2021

Entrepreneurs must enjoy the hard work of solving problems, and quickly get past the idea stage, with focus on a specific product or service, including timeframes and financials. Marketing is necessary via social media, traditional media, and personal visibility, to attract customers, loyalty, and a competitive brand image.

Entrepreneur 158

Entrepreneur Satisfaction Ideas Social Media 158