Startup Professionals Musings

APRIL 26, 2012

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. There are many ‘experts’ out there telling you how to do it, or even offering their services. Social media is the realm of public opinion and customer conversations.

Social Media 98

Social Media Metrics Media Startup 98

Startup Professionals Musings

JUNE 11, 2023

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service.

Customer 131

Customer Custom Social Media Training 131

Startup Professionals Musings

JUNE 21, 2023

For your own happiness and satisfaction, I recommend you start instead working from that higher purpose and passion. All too often, business owners find the financial returns alone do not provide the long-term satisfaction and success they assumed would come with all the hard work and challenges that come with every business, large or small.

Satisfaction 114

Satisfaction Customer Custom Social Media 114

Startup Professionals Musings

FEBRUARY 11, 2023

This is the confirmation that your product or service fills a real need in the marketplace. New business models that provide an ongoing revenue stream, or a secondary stream from advertising, raise your margins and can give you some additional satisfaction. Watch that patent provide a real barrier to competitive entry.

Startup 118

Startup Satisfaction Customer Custom 118

Startup Professionals Musings

SEPTEMBER 16, 2020

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

MAY 16, 2020

This is the confirmation that your product or service fills a real need in the marketplace. New business models that provide an ongoing revenue stream, or a secondary stream from advertising, raise your margins and can give you some additional satisfaction. Watch that patent provide a real barrier to competitive entry.

Satisfaction 174

Satisfaction Customer Custom Outsource 174

Startup Professionals Musings

OCTOBER 11, 2010

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. There are many ‘experts’ out there telling you how to do it, or even offering their services. Social media is the realm of public opinion and customer conversations.

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JULY 13, 2022

I continue to be amazed that more than a quarter of new businesses don’t even have a website , and many more don’t pay attention to social media, or monitor feedback on sites like Yelp. At minimum, that requires a modern website, and visibility on relevant social media sites, likely including Facebook, YouTube, and Twitter.

Technical Review 142

Technical Review Social Media Conference Customer 142

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

JULY 18, 2015

It also highlights all aspects of required customer service, satisfaction, loyalty and referrals to peers. It’s time to adopt your customer’s favorite mode of communication, whether that be texting, phone calls or social media, and not limit responses to office hours. Be responsive to every customer communication.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

APRIL 2, 2022

Solis outlines the heuristics of social psychology that are key to building positive customer experiences today. These begin with the following Cialdini’s Six Principles of Influence , which consumers use to make decisions, buttressed by results from various social media surveys he references in the book: Social proof – follow the crowd.

Customer 122

Customer Custom Social Media Technical Review 122

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JULY 7, 2021

I have to point out that the rest of the world looks for you online before visiting your business, finds talk about you on Yelp and social media sites, and what they see can make or break your business. Today your reputation online is more important than your price, service, or location. Be selective in how you communicate.

Social Media 144

Social Media Media Summary Satisfaction 144

Startup Professionals Musings

OCTOBER 29, 2021

Studies have shown that work productivity is related to a happier work culture , and customer satisfaction and loyalty are also dependent on the culture. The stigma of a clunky desktop today can easily lower worker engagement and satisfaction. Measure results in terms of customer satisfaction.

Satisfaction 108

Satisfaction Outsource Study Platform 108

Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

OCTOBER 16, 2022

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. They want to share your satisfaction in success, maybe as a reward for their own mistakes and learning earlier in life in their own businesses. Manage customer service.

Technical Review 147

Technical Review Software Review Entrepreneur Report 147

Startup Professionals Musings

FEBRUARY 8, 2023

I recommend using digital channels, including email and social media, personalized, if possible, with promotions. While they are looking, you can benefit with new services or an expanded product line. After all, running a business is all about maximizing your satisfaction, as well as your financial returns.

Outsource 95

Outsource Customer Custom Sample 95

Startup Professionals Musings

SEPTEMBER 25, 2020

Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose. They need to see results in the form of sponsored events, social media, and feedback from influencers and customers that your mission is more than the low-cost producer.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

APRIL 16, 2022

” by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. The recent pandemic and remote team members have made the focus on social even more critical. Occupational satisfaction. I will summarize these here, with my insights, for your review and implementation: Physical health.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

NOVEMBER 17, 2018

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service.

Customer 100

Customer Custom Social Media Training 100

Startup Professionals Musings

DECEMBER 1, 2021

If you haven’t changed for several years the way you do common processes, like customer satisfaction surveys, lead generation, and marketing, it’s time to look at the new remote apps and social media platforms for more effective and relevant alternatives. Repurpose product and services for emergent needs.

Examples 128

Examples Social Media Summary Satisfaction 128

Startup Professionals Musings

SEPTEMBER 8, 2021

The current pandemic, for example, has been a hit to most businesses, both in terms of servicing customers, as well as protecting employees. The Internet and social media are also a key knowledge source. People who see problems as negatives to be overcome are doomed to a life of unhappiness.

Activity 132

Activity Entrepreneur Social Media Satisfaction 132

Startup Professionals Musings

OCTOBER 22, 2016

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service.

Customer 97

Customer Custom Social Media Training 97

Startup Professionals Musings

JULY 1, 2019

Solis outlines the heuristics of social psychology that are key to building positive customer experiences today. These begin with the following Cialdini’s Six Principles of Influence , which consumers use to make decisions, buttressed by results from various social media surveys he references in the book: Social proof – follow the crowd.

Customer 85

Customer Custom Social Media Technical Review 85

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Content Recommendations in Streaming Services While many streaming platforms suggest content based on viewing history, LLMs have the power to significantly elevate this experience.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

DECEMBER 3, 2018

For example, while social media exchanges are now quick and simple, they miss all the body language and emotion that many believe constitute more than fifty percent of human relations and communication. The result is that even highly engaged workers can get results without a sense of fulfillment or satisfaction.

Social Media 78

Social Media Satisfaction Summary Activity 78

Startup Professionals Musings

JANUARY 16, 2015

This is the confirmation that your product or service fills a real need in the marketplace. New business models that provide an ongoing revenue stream, or a secondary stream from advertising, raise your margins and can give you some additional satisfaction. Watch that patent provide a real barrier to competitive entry. Marty Zwilling.

Satisfaction 101

Satisfaction Entrepreneur Customer Custom 101

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

JANUARY 18, 2020

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. They want to share your satisfaction in success, maybe as a reward for their own mistakes and learning earlier in life in their own businesses. Manage customer service.

Startup 124

Startup Technical Review Software Review Entrepreneur 124

Startup Professionals Musings

APRIL 4, 2020

For example, I often hear proposals for new online social media or collaboration platforms, maybe more specifically tuned to inventors or artists, or easier to use, and populated by experts, to compete against Slack or Facebook. Investors are looking for breakthrough solutions to fund. Try that mindset next time!

Startup 134

Startup Artificial Inteligence Ideas Entrepreneur 134

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

MAY 5, 2017

In addition to legal and local requirements, you need a business name that is available as a website domain name, and a user name on key social media channels, including Facebook, YouTube, and Twitter. All marketing costs money, including viral marketing, search engine optimization, click-through, and social media support.

Social Media 57

Social Media Search Engine Optimization Startup Customer 57