Tech.Co
DECEMBER 28, 2022
From state-of-the-art clean energy solutions to breakthrough podcasting platforms, here are six tech startups you should be keeping an eye on in 2023, and beyond. In October the company launched Altas , an initiative that gives Wander customers the opportunity to invest in the homes they book.
Tech.Co
MAY 31, 2023
Business tools — from customer relationship management ( CRM ) platforms to accounting software — help to save startups time and money by automating key processes and maximizing efficiency. Yet, with so many tools vying for the attention of business owners, navigating the over-saturated market can be overwhelming.
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Tech.Co
DECEMBER 29, 2023
2023 hasn't been an easy year to be a startup. However, its unique-for-the-industry monthly subscription model has helped it maintain healthy profits from its loyal customer base in 2023. The startup was listed in TIME100 Most Influential Companies 2023 too, alongside industry heavyweights like Nvidia and SpaceX.
Startup Professionals Musings
JANUARY 18, 2023
Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.
Startup Professionals Musings
JUNE 25, 2023
A common initiative I hear from business owners today is their effort to improve the customer experience. To achieve real growth, business leaders need to improve both employee as well as customer experiences. Flexible – listen to allow flex hours and customization. Marty Zwilling First published on Inc.com on 06/11/2023
Startup Professionals Musings
MAY 22, 2023
Both authors are recipients of numerous academic and management awards for leadership thinking, and I will summarize here their key strategy insights, combined with my own experiences: Lead with a focus on finding customer value. Aim high to build a better world for customers. Marty Zwilling First published on Inc.com on 05/08/2023
Startup Professionals Musings
FEBRUARY 8, 2023
Most business professionals I know have been conditioned to think of inflation as highly negative, driving up their costs, and reducing customer buying. I see it as an opportunity to find new ways to attract customers , make long-needed changes to improve productivity, and lower your own costs of doing business.
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