Acquisition Customer Satisfaction Software 
Xconomy
SEPTEMBER 26, 2019
Zingle, a startup whose software is used by hospitality, travel, and retail industries to more easily and quickly connect with their customers via messaging, has been acquired for about $42 million in cash by Medallia, a publicly traded software company in San Francisco.
TechCrunch LA
NOVEMBER 7, 2019
Equipped with diagnostic software that can assess problems with vehicles based on their owners descriptions and service trucks that can handle most maintenance and repair work, Wrench meets fleet operators and consumers at their vehicle’s to provide servicing and repairs.
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socalTECH
DECEMBER 28, 2020
In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. As well as major innovations like our AI-driven customer sentiment analysis, to help our clients listen and adapt to quickly changing consumer behaviors and expectations. Contact our editors for details.
TechCrunch LA
OCTOBER 16, 2019
Now, Thrive Global is adding a tech tool to its arsenal of cognitive behavioral therapies with the acquisition of the Los Angeles-based startup, Boundless Mind. Terms of the deal were not disclosed, but the stock and cash acquisition will see all nine members of the current Boundless team join Thrive Global.
Startup Professionals Musings
APRIL 28, 2021
Look for validation from your mainstream customers. No matter how passionately you believe that everyone needs one, and positive feedback from friends and early adopters (false positives), before you invest in scaling the business, make sure you set and meet good metrics in cost of customer acquisition, recurring sales, and margin.
Steve Reich
JUNE 11, 2012
This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?
InfoChachkie
JANUARY 16, 2018
Jim Semick: I’ve been launching and managing software products for 15 years now, going back to when you and I worked together at Expertcity before it was acquired by Citrix. We build product roadmap software – it’s a SaaS company based here in Santa Barbara, California. Who is Mr. Semick and what is ProductPlan all about?
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