Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

socalTECH

APRIL 3, 2014

Pasadena-based software developer Central Desktop said this morning that it has added software veteran Kumar Vora to its board of directors. Vora also founded Oblix, which was acquired by Oracle, and sits on the boards of Get Satisfaction and NextPrinciples, among other positions. READ MORE>>.

Oracle 140

Oracle Satisfaction Pasadena Software Development 140

Startup Professionals Musings

OCTOBER 16, 2022

They want to share your satisfaction in success, maybe as a reward for their own mistakes and learning earlier in life in their own businesses. Manage customer service. Software and hardware development architects and designers. Marketing and sales to Gen-Y customers. Supportive co-founder and executive positions.

Technical Review 147

Technical Review Software Review Entrepreneur Report 147

TechCrunch LA

MARCH 3, 2020

Farmers is an investor in Talespin, as is the corporate training and talent management software provider Cornerstone OnDemand, and the hardware manufacturer HTC. Talespin ’s technology is a perfect fit in our suite of products, and we look forward to working together to deliver great solutions for our customers.”.

Training 220

Training Los Angeles Tool Cornerstone OnDemand 220

socalTECH

DECEMBER 28, 2020

In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. As well as major innovations like our AI-driven customer sentiment analysis, to help our clients listen and adapt to quickly changing consumer behaviors and expectations. Contact our editors for details.

Technical Review 140

Technical Review Software Review Organic Search Startup 140

TechCrunch LA

NOVEMBER 7, 2019

Equipped with diagnostic software that can assess problems with vehicles based on their owners descriptions and service trucks that can handle most maintenance and repair work, Wrench meets fleet operators and consumers at their vehicle’s to provide servicing and repairs. Wrench raises $4 million to bring auto repairs to your door.

Demand 100

Demand Services Los Angeles Mobile 100

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Customer 97

Customer Custom Software Review SaaS 97

Startup Professionals Musings

NOVEMBER 5, 2022

They are more sensitive to customer needs and see peer collaboration as the most effective decision process. Most experts agree that the key to worker productivity, decision making, and satisfaction, is raising their level of engagement from the currently low thirty percent range. Office jobs and communication technology have evolved.

Outsource 133

Outsource Training Organization Social Media 133

socalTECH

FEBRUARY 10, 2017

For today's interview, we sat down and talked with Mike Whitmire , the CEO and Co-founder of Los Angeles-based FloQast (www.floqast.com), a developer of financial close management software for enterprise accounting. Mike tells us about the company, who uses its software, as well as how he was initially turned away from the Amplify.LA

Startup 124

Startup Cornerstone OnDemand Software Review Woodland Hills 124

Startup Professionals Musings

OCTOBER 13, 2023

This promotes more psychological safety, better relationships, and allows all to work effectively in uncomfortable situations with customers and peers. You need both to create better outcomes and increase job satisfaction. Demonstrate the courage to take risks. Diversity and inclusion will get you started.

Case Study 112

Case Study Study Startup Examples 112

Xconomy

APRIL 2, 2019

The Apple “brand” alone is valued in access of $200 billion and the company’s customer satisfaction and loyalty are reflected the way consumers view it. PC magazine recently released its 2019 Readers’ Choice Awards and Apple finished #1 for Laptops, Desktop PCs, and Tablets.

Satisfaction 61

Satisfaction Customer Custom Capital 61

InfoChachkie

FEBRUARY 19, 2014

Software as a service (SaaS) is a popular business model because it facilitates the delivery of incremental value to customers, while allowing the vendor to adjust their prices over time. However, such price increases generally occur after new utility has been provided to the customers. Focus on Existing Customers.

SaaS 215

SaaS Pricing Sales Customer 215

Startup Professionals Musings

APRIL 28, 2021

Look for validation from your mainstream customers. No matter how passionately you believe that everyone needs one, and positive feedback from friends and early adopters (false positives), before you invest in scaling the business, make sure you set and meet good metrics in cost of customer acquisition, recurring sales, and margin.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Technology 86

Technology Cloud Computing Social Media Networking 86

TechCrunch LA

OCTOBER 16, 2019

Results from the adoption of the company’s software vary, but Boundless points to data from apps spanning health, fitness, productivity, finance and e-commerce – including a 60% increase in walking, 30% increase in productivity and 21% increase in engagement around diet and exercise. .

Artificial Inteligence 226

Artificial Inteligence Seed Funding Startup Screening 226

Startup Professionals Musings

JANUARY 18, 2020

They want to share your satisfaction in success, maybe as a reward for their own mistakes and learning earlier in life in their own businesses. Manage customer service. Software and hardware development architects and designers. Marketing and sales to Gen-Y customers. Supportive co-founder and executive positions.

Startup 124

Startup Technical Review Software Review Entrepreneur 124

Startup Professionals Musings

JUNE 9, 2021

You get great satisfaction from overcoming all obstacles, and you have no problem with living or dying by your own decisions. Every day is different, from dealing with creative elements, to financial challenges, marketing and sales, and customers of every type. You know what needs to be done, and not afraid to make the decisions.

Startup 168

Startup Ideas Satisfaction Entrepreneur 168

InfoChachkie

MARCH 16, 2016

However, they clearly have a long term impact on the customer’s overall satisfaction and thus their propensity to purchase additional products in the future. In the early 2000’s, SaaS was a nascent concept and most companies were reticent to rent software. Users, on the other hand, immediately saw the benefits of SaaS.

SaaS 100

SaaS Startup Software Review Development Team Review 100

Berkonomics

APRIL 13, 2010

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24 hour environment of hotel front desk operations.

Training 159

Training Resource Press Satisfaction 159

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

AUGUST 8, 2014

If you have a software development background like mine, Im sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your secret sauce, you need to keep the work in-house. The same applies to manufacturing and almost any process these days.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Tech Zulu Event

AUGUST 12, 2015

Business process management has become a central focus among businesses, and it has led to a substantial increase in the purchase of business process management software. BPM software can allow a company to automate a number of business process elements, while helping track the progression of different processes. Cost Efficiency.

Ideas 40

Ideas Software Review Competition Satisfaction 40

InfoChachkie

JANUARY 16, 2018

Jim Semick: I’ve been launching and managing software products for 15 years now, going back to when you and I worked together at Expertcity before it was acquired by Citrix. We build product roadmap software – it’s a SaaS company based here in Santa Barbara, California. Who is Mr. Semick and what is ProductPlan all about?

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

socalTECH

MARCH 30, 2011

Last week, El Segundo-based Accordent Technologies , a developer of webcasting and presentation services and software, was acquired by Polycom, in a $50M deal. They had been slowly building their technology and growing customers, and it was a very much break-even type of business. They were big names--Fortune 500 customers.

Capital 168

Capital Hermosa Beach El Segundo Invest 168

Startup Professionals Musings

FEBRUARY 2, 2014

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

DECEMBER 7, 2019

I get much more satisfaction, and can provide more realistic help, in steering you through specific pricing, organizational, or competitive challenges you face. In business, we all have to deal with real constraints around every unknown, such as a limited budget, not enough time, and fickle customers.

Help 123

Help Entrepreneur Course IBM 123

Startup Professionals Musings

JANUARY 20, 2016

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your “secret sauce,” you need to keep the work in-house. Customer-facing services, like call centers, should rarely be outsourced.

Outsource Development 53

Outsource Development Outsource Software Review Technical Review 53

InfoChachkie

SEPTEMBER 21, 2015

SaaS-based companies grow - The SaaS market is growing 3x faster than the software market (20% vs. 7%), and this rate is expected to continue through 2020. Thanks to the increasing modularity of SaaS, entrepreneurs can now "snap in" a scalable solution that increases their efficiency while enhancing customer satisfaction.

SaaS 100

SaaS Entrepreneur Startup Satisfaction 100

Startup Professionals Musings

NOVEMBER 1, 2014

They want to share your satisfaction in success, maybe as a reward for their own mistakes and learning earlier in life in their own businesses. Manage customer service. Software and hardware development architects and designers. Marketing and sales to Gen-Y customers. Supportive co-founder and executive positions.

Entrepreneur 106

Entrepreneur Technical Review Software Review Report 106

Tech Zulu Event

APRIL 14, 2012

Customer loyalty, one of those seemingly innocuous facets of both large and small scale businesses that can be easily overlooked, but generally understood as ultra important to how well a business thrives. How do you guarantee a simply favorable review versus a regularly returning loyal customer?

Software Review 95

Software Review Idealab Pasadena Customer 95

Both Sides of the Table

APRIL 2, 2014

There’s an old joke in software development, “How much time does it take to design software?” If you’ve been involved with a number of software projects you already have an intuitive sense for this. In summary – I have been involved with software development for 25 years.

Software 344

Software Startup Design Course 344

Startup Professionals Musings

JULY 23, 2012

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95

Startup Technical Review Software Review High Tech 95

Startup Professionals Musings

MAY 5, 2011

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95

Startup Technical Review Software Review High Tech 95

Xconomy

AUGUST 10, 2016

On the day after Intel announced its acquisition of San Diego machine learning startup Nervana Systems, investor Steve Jurvetson told me he was feeling a sense of satisfaction about a call he made three years ago, and how it has been playing out.

Artificial Inteligence 40

Artificial Inteligence San Diego Framework Venture Capital 40

Tech Zulu Event

MARCH 7, 2013

CapLinked also netted in new customers such as Thomson Reuters, Sun Capital, and Equity Partners, NextView Ventures and crowd-funding service AI Verified which will take advantage of its iPad compatibility, bulk uploading, and reporting tools. he new Bulk Uploading will make transporting entire folder structures secure and frustration free.

Mobile 91

Mobile Report Pricing Tool 91

Tech Zulu Event

APRIL 14, 2012

Customer loyalty, one of those seemingly innocuous facets of both large and small scale businesses that can be easily overlooked, but generally understood as ultra important to how well a business thrives. How do you guarantee a simply favorable review versus a regularly returning loyal customer?

Software Review 61

Software Review Idealab Pasadena Customer 61