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Happy Returns Expands In Person Returns At Paper Source

socalTECH

Santa Monica-based Happy Returns , which is helping e-commerce retailers provide a better level of customer satisfaction, is expanding its network of locations in an extension of a deal with the Paper Source. According to the two companies, they are expanding a partnership where Paper Source is hosting Return Bars in its stores.

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Celebrating the Life and Work of Tony Hsieh

Tech.Co

has a history with Tony, as he became an investor in the company in 2013, and built a lasting friendship with us as the Tech.co Tony was also our neighbor for 8 years in downtown Las Vegas, where the company grew its homebase and hosted monthly events for locals and visitors from around the world, with Hsieh’s Downtown Project.

Commerce 206
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Arianna Huffington’s Thrive Global is buying a startup that uses neuroscience to boost app usage

TechCrunch LA

Originally called Dopamine Labs, the company was founded in 2015 to bring some of the same technologies that social media companies like Facebook used to boost engagement to a broader range of applications. Meet the tech company that wants to make you even more addicted to your phone.

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Beachmint, PandoDaily Battle Over Story

socalTECH

It looks like the battle between Los Angeles e-commerce startup Beachmint and technology blog PandoDaily is flaring up into a major firestorm, over the accuracy of a story posted a couple of weeks ago by the tech blog.

Blogging 153
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6 Key Principles For Inducing Customers To Buy Today

Startup Professionals Musings

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data. It’s also how your company supports them in their efforts throughout the relationship.

Customer 122
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Startups Weekly: Upfront Ventures bets on a bus service

TechCrunch LA

Last week, I profiled an e-commerce startup Part & Parcel. Landline , the operator of a bus network in the Midwest, is one of the latest companies to raise venture capital. The company is actually based out of LA, too, but has completed its initial launch in Minnesota, where there’s greater demand for short-term bus travel.

Services 207
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7 Agility Initiatives To Keep Your Business Expanding

Startup Professionals Musings

Today’s customers are much more proactive in going online for the latest information, rather than simply reacting to the “push” messages that businesses traditionally use to drive commerce. Bureaucracy can appear quickly in startups as well as large companies. The real problem is inflexible people.