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Using Social Media To Deal With Customer Trolls

InfoChachkie

How can you protect your company''s reputation when a rouge customer unjustly flames your startup? The respondent to the customer complaint was Tige Young, CEO and Owner of the Tui Tai Expeditions , cited by National Geographic as, "one of the best adventure travel companies on earth.". This pattern holds true for Tui Tai Expeditions.

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Advertising Wants to be Measurable – An Investment Thesis

Both Sides of the Table

My firm, GRP Partners, invested in the company that innovated this entire category – Overture (formerly known as GoTo.com). When we look at Twitter we’re following friends or people from whom we want to know more information. I covered that topic in my Twitter is RSS post. Not necessarily in the shopping mindset.

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Privacy, Net Neutrality, The Social Network, Angelgate and More on TechZulu Law

Tech Zulu Event

Facebook "Download Your Information" Feature. Social Media User's Bill of Rights. source=rss& nclick_check=1. Pre-Crime Data Mining Company Social Intelligence. Guest: Denise Grayson of "The Social Network". . TZ Law Episode 1. Facebook Private Groups. Wiretapping the Internet.

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What the Past Can Tell Us About the Future of Social Networking

Both Sides of the Table

asymmetry, real-time, curated RSS / link-sharing]. AOL was controlled by one company and the Internet was distributed. AOL controlled the services, taxed companies to access users and decided what was good or bad. After a few acquisitions they offered many of the services you think about as foundations to social networks today.

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Social Media for Service Professionals

SoCal CTO

I did a presentation about the use of Social Media to a great group of people who mostly are different kinds of service professionals (attorneys, accountants, consultants, etc.). I keep my blogs separate from by company web site. Subscribe the the RSS feed for each of these. This is that post. Get to know them.

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Interview with Jason Kiesel and Kurt Daradics, FreedomSpeaks

socalTECH

FreedomSpeaks is a startup developing a business around connecting people with information about their political representatives, and also enabling organizations and others to do the same. We caught up with Jason and Kurt to hear more about the company. What's the story behind the company and how it started? It was a pain.

Startup 100
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From Startup Newsletter To Best Selling Book: How This Entrepreneur Pulled It Off

InfoChachkie

John Lusk, along with his Co-Author Kyle Harrison, leveraged their humble company''s newsletter into The MouseDriver Chronicles , a New York Times bestselling book. Along the way, they created a supportive community of emotionally attached stakeholders that would be the envy of any Social Media Manager. And of those 35 people.