Startup Professionals Musings

APRIL 30, 2021

Based on my own long experience in business, team satisfaction, engagement, and productivity continues to be a challenge. According to consistent feedback over the past several years, even in the best companies, employees seem stuck at less than 40 percent happy and "fully engaged.” Strive to practice strength-focused leadership.

Satisfaction 168

Satisfaction Coach Resource Tool 168

Startup Professionals Musings

MAY 11, 2019

Technology is not the solution per se , but it provides the key enablement, drivers, and support for the required flexibility, integration, communication, metrics, and affordability that are required in the workplace today. There has to be more to your business today than making money, to get employee engagement and satisfaction.

Company 78

Company Companies Coach Satisfaction 78

Startup Professionals Musings

FEBRUARY 11, 2022

Technology is not the solution per se , but it provides the key enablement, drivers, and support for the required flexibility, integration, communication, metrics, and affordability that are required in the workplace today. There has to be more to your business today than making money, to get employee engagement and satisfaction.

Coach 132

Coach Satisfaction Startup Organization 132

Startup Professionals Musings

OCTOBER 11, 2010

But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his recent book titled " Social Media Metrics."

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

MARCH 9, 2019

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. Get attention and reach your audience.

Social Media 98

Social Media Media Metrics Satisfaction 98

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Incentives should be a combination of metrics and recognition to highlight results. Incent and reward employees who delight customers.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

MARCH 18, 2020

You need to maintain explicit C-suite and Board buy-in for constant transformation through effective communication, highlighting the struggles of peer businesses, and establishing the right metrics. They grew sales by 28% in 2009, while most companies were hunkered down and losing share.

Metrics 122

Metrics Training Satisfaction IBM 122

InfoChachkie

AUGUST 22, 2016

The Most Important Metric. Near the conclusion of our discussion, I asked each CEO to name any non-obvious metrics by which they guide their businesses. Sure You Track Satisfaction, But Whose Success Are You Monitoring? Many companies create customer success teams to onboard and upsell customers.

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

Startup Professionals Musings

DECEMBER 22, 2021

Use metrics to assess needs and growth economics. Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions. A popular set of metrics for customer views is the New Promoter System ( NPS ), available from Bain & Company.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

AUGUST 1, 2021

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You can’t build a great company without help. But nobody said it would be easy. People – Surround yourself with great people. Marty Zwilling.

Entrepreneur 174

Entrepreneur Search Engine Optimization Satisfaction Social Media 174

Startup Professionals Musings

APRIL 3, 2020

According to Gallup surveys , job satisfaction for employees is at an all-time low. As a mentor to many aspiring entrepreneurs, I’m often asked what it takes to switch and get real satisfaction from this lifestyle. These are ones behind many of the modern game-changing companies, like Pinterest and Foursquare. Take action now.

Entrepreneur 123

Entrepreneur Satisfaction Writing Startup 123

Startup Professionals Musings

OCTOBER 3, 2016

For example, Elon Musk is recognized as a visionary entrepreneur, but his fortune and his impact has come from the great companies he has built, including SpaceX, Tesla Motors, and PayPal. Sets goals and milestones, with metrics to track progress. They define metrics for each goal, and diligently track themselves against these metrics.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106

Startup Professionals Musings

OCTOBER 14, 2022

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. For startups, the entrepreneur and founder is almost always the face of the company. How much goodwill can you and your company command today?

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

SEPTEMBER 22, 2023

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

MARCH 12, 2017

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. Get attention and reach your audience.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

SEPTEMBER 23, 2022

She concludes from her work with many modern business leaders, including CEOs Bud Frankel (Frankel & Company) and Glen Tullman (7wire Ventures), that there are five pivotal decisions that propel certain entrepreneurs to be gifted leaders: The launching decision. Proactively sets metrics and track goals.

Startup 141

Startup Ideas Entrepreneur Framework 141

InfoChachkie

MARCH 23, 2015

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises.

.Net 100

.Net Startup Satisfaction Technical Review 100

Startup Professionals Musings

MAY 5, 2013

But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics."

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

AUGUST 27, 2023

Everyone in the company must adopt the principles of customer-first focus, agility in responding to change, and constant innovation to improve your processes as well as the solution. Measure progress through metrics on sales, revenue, and penetration. Seek customer feedback on ways to improve value and satisfaction.

Customer 91

Customer Custom Marketing Startup 91

Berkonomics

MARCH 31, 2016

We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. And that’s not as easy as “simply” selling the company or achieving a financial goal over time. So, how would you measure your effectiveness as a leader?

Resource 120

Resource Satisfaction Metrics Course 120

Startup Professionals Musings

JANUARY 6, 2021

It’s important to define your growth strategy, document it, communicate it to your team, and align metrics and employee rewards to target goals. The company has since gone public, and is still a market leader. Your long-term success and satisfaction depends on it. Build a strong employee culture focused on growth.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

JULY 15, 2020

Implement the key business metrices you will live by. Identify the three most important metrics your business must hit every week to achieve growth goals. There are also many more stories of companies that pivoted too late. These are the timeless principles that must guide all hiring, marketing, and execution decisions.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

APRIL 27, 2022

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. Conscious Capitalism companies, for example, historically have outperformed the S&P 500 index by a factor of ten.

Startup 110

Startup Entrepreneur Capital Examples 110

Startup Professionals Musings

JANUARY 1, 2021

Most business professionals I know will go to great lengths to take a neutral position on internal business conflicts, on the assumption that all conflict is bad for the company as well as their political future. The more alternatives that you communicate, the more likely you are to find a win-win one.

Activity 145

Activity Organization Examples Satisfaction 145

Startup Professionals Musings

JANUARY 15, 2020

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. For startups, the entrepreneur and founder is almost always the face of the company. How much goodwill can you and your company command today?

Technical Review 124

Technical Review Organization Coach Invest 124

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Precision and Recall Metrics: Define a process to assess the precision (the relevance of retrieved documents) and the recall (how many of the relevant documents were fetched). Strive for a balanced outcome.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keep satisfaction high. Customer upsell, selling more to existing customers. Marty Zwilling.

Customer 97

Customer Custom Satisfaction Social Media 97

Startup Professionals Musings

MARCH 18, 2023

To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis. They enjoy the coaching and development role, and are able to match work assignments to people’s strengths, promoting both people and company growth.

Startup 82

Startup Ideas Organization Entrepreneur 82

Startup Professionals Musings

DECEMBER 18, 2019

She concludes from her work with many modern business leaders, including CEOs Bud Frankel (Frankel & Company) and Glen Tullman (7wire Ventures), that there are five pivotal decisions that propel certain entrepreneurs to be gifted leaders: The launching decision. Proactively sets metrics and track goals.

Entrepreneur 122

Entrepreneur Ideas Framework Tips 122

Startup Professionals Musings

DECEMBER 27, 2019

Incorporate AI-powered data and metrics systems. Make your company a ground-breaking invention machine. Most entrepreneurs who have built thriving companies settle into a protective and defensive mindset, clinging to core competencies of the past. Your future satisfaction and success likely depends on your answer.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

JULY 25, 2018

In top current companies, such as Google, Apple, and Netflix, cultural strategies that include greater employee freedom and fostering creativity are the norm. Thus creating the right company culture must be a top priority of every entrepreneur and business leader. Establish metrics on the culture, as well as the product.

Metrics 57

Metrics Startup Netflix Customer 57

Startup Professionals Musings

APRIL 1, 2019

Get out of dead-end jobs, and don’t be afraid to move on to a new company if the current one is not healthy. Quantify your results in terms of cost per transaction, higher customer satisfaction, lower prices, and profit per employee, rather than number of transactions or hours worked.

Technical Advisors 75

Technical Advisors Startup Satisfaction Customer 75

Startup Professionals Musings

JUNE 17, 2020

To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis. They enjoy the coaching and development role, and are able to match work assignments to people’s strengths, promoting both people and company growth.

Startup 131

Startup Ideas Organization Entrepreneur 131

Startup Professionals Musings

OCTOBER 31, 2014

According to several recent reports , job satisfaction for employees is at an all-time low. As a mentor to many aspiring entrepreneurs, I’m often asked what it takes to switch and get real satisfaction from this lifestyle. These are ones behind many of the modern game-changing companies, like Pinterest and Foursquare.

Entrepreneur 100

Entrepreneur Satisfaction Startup Writing 100

Startup Professionals Musings

JUNE 3, 2015

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You can’t build a great company without help. But nobody said it would be easy. People – Surround yourself with great people. Marty Zwilling.

Entrepreneur 111

Entrepreneur Search Engine Optimization Satisfaction Social Media 111

Startup Professionals Musings

JULY 28, 2019

How does any entrepreneur define the right balance, and then measure their performance against real metrics? Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. Conscious Capitalism companies, for example, historically have outperformed the S&P 500 index by a factor of ten.

Startup 93

Startup Entrepreneur Capital Examples 93