Startup Professionals Musings

NOVEMBER 5, 2022

As a business consultant with experience in large companies as well as startups, I often hear about dysfunctional management hierarchies, as well as the value provided by exceptional ones. We have all heard about the successes of flattened management organizations in the last decade at Facebook, Valve, Zappos, and others.

Outsource 133

Outsource Training Organization Social Media 133

Startup Professionals Musings

OCTOBER 11, 2010

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. Social media is the realm of public opinion and customer conversations. With social media, it is also important to identify how many people see your message as remarkable.

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

OCTOBER 23, 2022

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. In his classic book, “ Digital Context 2.0: Norton, Ph.D., No-comfort consumers – 17 percent.

Social Media 107

Social Media Tool Google Yahoo 107

Startup Professionals Musings

OCTOBER 26, 2022

With social media and smart phone apps, real product information spreads at astounding speeds. Bureaucracy can appear quickly in startups as well as large companies. If a key person in your organization has never changed roles, that person is likely limiting their personal growth, as well as the growth of your business.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

OCTOBER 6, 2023

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Make sure all business processes are documented and integrated.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

JANUARY 5, 2020

Customer expectations of a relationship and personalization are stretching every business today, and pervasive use and confidence in social media by customers can override all your image building and marketing messages. Supplement this feedback with more formal modern satisfaction surveys, like the Net Promoter Score.

Customer 133

Customer Custom Social Media Startup 133

Startup Professionals Musings

MARCH 13, 2023

Here is my list of eight key strategies and tactics, gleaned from my own observations and feedback, which I believe will define you as a trusted leader, and will result in loyal teams to amplify your business initiatives into long-term success and satisfaction: Share your values and expectations to everyone. The former is acceptable.

Satisfaction 108

Satisfaction Social Media Coach Training 108

Startup Professionals Musings

JANUARY 26, 2020

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. In his classic book, “ Digital Context 2.0: Norton, Ph.D., No-comfort consumers – 17 percent.

Social Media 131

Social Media Startup Tool Google 131

Startup Professionals Musings

APRIL 29, 2023

Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

JULY 17, 2021

In an eye-opening Franklin Covey study, respondents indicated that 40 percent of their time was being spent on things that were not important to them or their companies. Although the authors focus has been on large organizations, I believe concepts are even more relevant to entrepreneurs and startups.

Framework 153

Framework Product Entrepreneur Social Media 153

Startup Professionals Musings

SEPTEMBER 25, 2020

Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose. Other companies, including Ritz-Carlton , now incent their employees to build real relationships with guests, by authorizing them to spend up to $2,000 per guest to solve an individual concern.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. I still see organizations that penalize teams for change requests, and try to live by the old adage of “it’s always been done this way.”

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

JANUARY 24, 2021

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Make sure all business processes are documented and integrated.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

AUGUST 3, 2020

Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

FEBRUARY 1, 2020

With social media and smart phone apps, real product information spreads at astounding speeds. Bureaucracy can appear quickly in startups as well as large companies. If a key person in your organization has never changed roles, that person is likely limiting their personal growth, as well as the growth of your business.

Tips 126

Tips Technical Review Organization Social Media 126

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Structured Data refers to information organized in a defined manner, making it easier to search and analyze. This category encompasses a vast array of content, from emails and text documents to social media posts.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

OCTOBER 20, 2019

They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. In fact, Conscious Capitalism companies, for example, historically have outperformed the S&P 500 index by a factor of ten. Your stakeholders all need to understand and agree to the “why” of your organization.

Organization 52

Organization Social Media Examples Customer 52

Startup Professionals Musings

APRIL 22, 2015

They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. I especially like Cushman’s outline of the ten principles which distinguish the organization and operation of an open business from the more traditional closed model. Shared clients and objectives (networked organization).

Startup 99

Startup Organization Social Media Customer 99

Startup Professionals Musings

NOVEMBER 12, 2017

They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. I especially like Cushman’s outline of the ten principles which distinguish the organization and operation of an open business from the more traditional closed model. Shared clients and objectives (networked organization).

Organization 57

Organization Social Media Customer Custom 57

Startup Professionals Musings

MARCH 13, 2014

They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. I especially like Cushman’s outline of the ten principles which distinguish the organization and operation of an open business from the more traditional closed model. Shared clients and objectives (networked organization).

Organization 93

Organization Social Media Customer Custom 93

Startup Professionals Musings

JULY 18, 2015

This may work for big companies who have specialized staffs, but it doesn’t work for startups and small businesses who are already understaffed and overloaded. Businesses stopped hiring for lifetime commitments some time ago, as markets change so rapidly and companies need to tune their workforce for changing economic conditions.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

FEBRUARY 11, 2018

With social media and smart phone apps, real product information spreads at astounding speeds. Bureaucracy can appear quickly in startups as well as large companies. If a key person in your organization has never changed roles, that person is likely limiting their personal growth, as well as the growth of your business.

Technical Review 68

Technical Review Organization Entrepreneur Social Media 68

Startup Professionals Musings

AUGUST 26, 2015

With social media and smart phone conversations, real product information spreads at astounding speeds. Bureaucracy can appear quickly in startups as well as large companies. If a key person in your organization has never changed roles, that person is likely limiting their personal growth, as well as the growth of your business.

Technical Review 100

Technical Review Organization Entrepreneur Social Media 100

Startup Professionals Musings

MARCH 17, 2016

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. In his new book, “ Digital Context 2.0: Norton, Ph.D., No-comfort consumers – 17 percent.

Social Media 53

Social Media Tool Anthem Google 53

Startup Professionals Musings

SEPTEMBER 21, 2015

But trust me, I’m not talking about anything sinister here, just a concept known in smart business circles as "coopetition," recognized as one of the best and fastest ways to grow a company. Why not improve your customer satisfaction by referring customers you can’t satisfy to someone who can?

Startup 102

Startup Customer Custom IBM 102

Startup Professionals Musings

SEPTEMBER 2, 2018

Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JANUARY 17, 2015

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Make sure all business processes are documented and integrated.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

JANUARY 2, 2015

In a recent FranklinCovey study, respondents indicated that 40 percent of their time was being spent on things that were not important to them or their companies. Although the authors focus has been on large organizations, I believe concepts are even more relevant to entrepreneurs and startups. That is a huge hit on productivity.

Product 111

Product Entrepreneur Framework Social Media 111

Startup Professionals Musings

JULY 24, 2014

With social media and smart phone conversations, real product information spreads at astounding speeds. Bureaucracy can appear quickly in startups as well as large companies. If a key person in your organization has never changed roles, that person is likely limiting their personal growth, as well as the growth of your business.

Technical Review 100

Technical Review Entrepreneur Organization Social Media 100

Startup Professionals Musings

JUNE 27, 2014

Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

DECEMBER 22, 2017

This meeting should include the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Set up an interview room, stocked with current docs.

Invest 59

Invest Startup Doc Slides 59

Startup Professionals Musings

AUGUST 17, 2016

Be accessible on social media, write a blog or articles for industry publications, and participate in conference panels and speaking engagements. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

JANUARY 3, 2016

In a classic Franklin Covey study, respondents indicated that 40 percent of their time was being spent on things that were not important to them or their companies. Although the authors focus has been on large organizations, I believe concepts are even more relevant to entrepreneurs and startups. That is a huge hit on productivity.

Product 60

Product Entrepreneur Framework Social Media 60

Startup Professionals Musings

NOVEMBER 14, 2021

Innovation is the key to long-term business success, both in startups as well as established organizations. He provides dozens of ideas and examples to illustrate how this discipline can work, and the power it brings to any organization. Your long-term survival and satisfaction depend on it. Marty Zwilling.

Entrepreneur 158

Entrepreneur Startup Outsource Development Design 158

Tech Zulu Event

JUNE 3, 2015

Many women rose to the top of their careers only to discover how unsatisfying, soul-draining and unhealthy a lifestyle it was and completely changed careers to find satisfaction doing something completely different where they once again became successful, but in a more balanced manner.

Conference 40

Conference Entertainment Startup Digital Hollywood 40

Startup Professionals Musings

FEBRUARY 3, 2019

Innovation is the key to long-term business success, both in startups as well as established organizations. He provides dozens of ideas and examples to illustrate how this discipline can work, and the power it brings to any organization. Your long-term survival and satisfaction depend on it. Marty Zwilling.

Startup 105

Startup Outsource Development Entrepreneur Ideas 105

Startup Professionals Musings

MARCH 23, 2016

Innovation is the key to long-term business success, both in startups as well as established organizations. He provides dozens of ideas and examples to illustrate how this discipline can work, and the power it brings to any organization. Your long-term survival and satisfaction depend on it. Marty Zwilling.

Startup 57

Startup Outsource Development Entrepreneur Ideas 57