Startup Professionals Musings

SEPTEMBER 25, 2020

Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose. They need to see results in the form of sponsored events, social media, and feedback from influencers and customers that your mission is more than the low-cost producer.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

JANUARY 24, 2021

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Make sure all business processes are documented and integrated.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

DECEMBER 22, 2021

In this age of instant and global communication via social media and the Internet, I see more and more evidence that delighted customers should be your top priority. I still see organizations that penalize teams for change requests, and try to live by the old adage of “it’s always been done this way.”

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

FEBRUARY 1, 2020

With social media and smart phone apps, real product information spreads at astounding speeds. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. They don’t realize that business as usual is gone forever.

Tips 126

Tips Technical Review Organization Social Media 126

Startup Professionals Musings

SEPTEMBER 2, 2018

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. You have no shelf life, so you can’t make money while you sleep.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

FEBRUARY 11, 2018

With social media and smart phone apps, real product information spreads at astounding speeds. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. They don’t realize that business as usual is gone forever.

Technical Review 68

Technical Review Organization Entrepreneur Social Media 68

Startup Professionals Musings

AUGUST 26, 2015

With social media and smart phone conversations, real product information spreads at astounding speeds. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. They don’t realize that business as usual is gone forever.

Technical Review 100

Technical Review Organization Entrepreneur Social Media 100

Startup Professionals Musings

JUNE 27, 2014

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. You have no shelf life, so you can’t make money while you sleep.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JANUARY 17, 2015

That might start with the CEO giving the investor pitch to the whole organization, and distributing the current business plan document to everyone. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references. Make sure all business processes are documented and integrated.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

JULY 24, 2014

With social media and smart phone conversations, real product information spreads at astounding speeds. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. They don’t realize that business as usual is gone forever.

Technical Review 100

Technical Review Entrepreneur Organization Social Media 100

Startup Professionals Musings

AUGUST 17, 2016

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. You have no shelf life, so you can’t make money while you sleep.

Services 61

Services Startup Training Writing 61

InfoChachkie

JANUARY 16, 2018

Without taking a dime of outside capital, the company has achieved impressive success in a competitive, SaaS market segment, landing companies such as Nike, Intuit, NASA, AutoDesk and PBS. We have customers from so many different industries like software, financial services, healthcare, and media. I’ve been there.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

SoCal CTO

DECEMBER 1, 2010

10 Tips for Enterprise Software Startups - ReadWriteStart , November 16, 2010 I started my career in enterprise software in the 1980s and after some years working in other areas (outsourcing and online media) I am back in the enterprise software game. I cannot recommend it enough for people in the technology or media sectors.

Technical Review 175

Technical Review Startup Product Technology 175