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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Turn Your Organization Inside Out. As organizations we have become more open and I believe this is great for businesses and their customers. In the first 4 years of running BuildOnline we were an “Outside In&# organization. The Outside In organization had a one-way flow. Back then it seemed foreign.

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ServiceTitan is LA’s least likely contender to be the next billion-dollar startup

TechCrunch LA

More specifically, it’s the contractors that service equipment like the heating, ventilation and cooling systems at commercial and residential properties across the U.S. The two men built a suite of services to help contractors like their fathers manage their businesses.

Glendale 271
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Why “The Culture of Failure” is Imperative to Startup Communities

Both Sides of the Table

I think the fact that NorCal didn’t have strong industries in financial services, manufacturing, autos, marketing or other traditional industries also made experimentation more acceptable. But I’m not exactly sure how to drive its acceptance or whether it must just come organically. What brings you to LA?

Startup 350
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10 C-Level Positions That Are Red Flags For Funding

Startup Professionals Musings

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

CTO Hire 100
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10 Job Titles Never Found in an Investable Startup

Startup Professionals Musings

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

Startup 97
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Ten Executive Titles You Don’t Want in a Startup

Startup Professionals Musings

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

Startup 90
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This Week in Venture Capital – Episode 2

Both Sides of the Table

Plus, a TweetUp already means a meet up in a city organized through Twitter. Stitcher - San Francisco-based service that lets users customize talk radio programming on their mobile devices. My take was that this follows three trends: a) customer involvement in product design, b) mass customization [e.g.