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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features. I used to always tell my development team, “you need to design a product that my dad could use.

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The Customer May Not Always Be Right, But You Had Better Listen Just The Same

Tech Zulu Event

Features that were very difficult and expensive to program yet he found later that his customers could care less about his cool features. What IMVU thought was game changing technology was not why customers used the software. In fact, Customer Experience (CX) turns the product development chart upside down.

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Top 29 Startup Posts May 2010

SoCal CTO

Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Draw Your Ideas - A VC : Venture Capital and Technology , May 16, 2010 I saw Jack Dorsey give this talk at The 99% Conference last month. They’re deep into Customer Development ,” he said.

Startup 248
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Top 57 Online Startups Meets Technology Meets Product Posts for November 2010

SoCal CTO

I continue to collect great content that is the intersection of startups, products, online and technology. Five Reasons You Haven’t Launched - Software By Rob , November 10, 2010 Photo by stevendepolo. have focused this as advice to entrepreneurs building enterprise software ventures today. This post is an accusation.

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Top 5 Apps For those Facing disabilities

Tech Zulu Event

Updated constantly through user information, this application is always developing to better acclimate itself to user needs. Making Technology More Accessible. Developers have taken opportunities to use technological innovation as a way to facilitate disabled lifestyles.

Mobile 40
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Your Product Needs to be 10x Better than the Competition to Win. Here’s Why:

Both Sides of the Table

I thing I’ve learned over the years is that technology purists hate advertising even when it is that revenue stream that truthfully drives much of our industry. Bill had previously created a packaged software company called Knowledge Adventure the produced children’s educational software.

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Top 40 Startup Posts for August 2010

SoCal CTO

August was a slow month in terms of traffic and I was away for a lot of the month, but there were some really great posts at the intersection of startups, technology, product and being a Startup CTO. He blogs to 10,000 web entrepreneurs at Software by Rob and co-hosts the podcast Startups for the Rest of Us. m the f%*kin’ boss.”.

Startup 191