InfoChachkie
APRIL 16, 2012
The Lean Startup approach dictates that successful customer development is an iterative process. By conceptualizing, selling, gathering feedback and then developing a product, startups achieve success more quickly and economically. Eric (Ries) was a student in one of the very earliest customer development classes at Berkley.
Both Sides of the Table
MARCH 11, 2011
It was a pleasure to write them myself. Bill had previously created a packaged software company called Knowledge Adventure the produced children’s educational software. He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards.
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SoCal CTO
SEPTEMBER 8, 2010
We had to write a CRM to keep track of them all. Teach Like You’re the Student - Steve Blank , August 10, 2010 “I never have let my schooling interfere with my education.”. " Solving the Innovator’s Dilemma – Customer Development in a Big Company - Steve Blank , August 23, 2010 One of the ways I learn is to teach.
Both Sides of the Table
MARCH 11, 2010
And how do you think the next person who’s thinking about writing you a check going to feel about that sort of cavalier attitude with their money? Tell that to the person who wrote you the $50,000 of their hard earned money and entrusted you to try your best. How does your brother-in-law feel about that? How do I know this? This is wrong.
SoCal CTO
AUGUST 3, 2010
You Shouldn’t Have to Pay to Talk To Your Own Customers - Austin Startup , July 12, 2010 Andy Meadows is the founder and CEO of Bearhug , an Austin-based customer engagement platform launching today. Customer Care Today. Customer Validation needs to have the CEO actively involved. Boy did I feel like Rip Van Winkle.)
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