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Doing the Right Things is More Important than Doing Things Right

Both Sides of the Table

So they create a task list of all the marketing activities an organization can do: press releases, web site updates, customer case studies, blog posts, daily Tweets, Facebook fan page, attending conferences, etc. If you don’t know WHY you’re adding features don’t do it just because you have a development team.

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9 Women Can’t Make a Baby in a Month

Both Sides of the Table

In the initial phases of any new market you’re developing a product (hopefully with a minimal set of features), getting feedback from customers, refining your product based on user feedback and then re-launching your product. Markets develop for a complex set of factors that are often beyond all of our control.

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Everybody Wants Their Pound of Flesh (Negotiating with Buyers)

Both Sides of the Table

Your IT Reviewer. They’ll push you on your uptime SLA, they’ll push for harsher penalties for non-compliance, they demand security reviews … heck – if you’re small enough they’ll push for “ source code deposits.” Procurement (or Biz Dev Team or M&A Department).

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Ten Startup Tips From Steve Jobs

InfoChachkie

He did more for Apple’s shareholders, customers and employees than any other CEO has ever done for their shareholders, customers and employees. There are numerous reasons for Jobs’ success, not the least of which was his uncompromising pursuit of a delightful customer experience. free weekly Infochachkie articles!

Tips 279
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The Long-Term Value of Loyalty

Both Sides of the Table

That is when no customers wanted to work with Internet startups because we as an industry had burned so many customers. I learned how to integrate customers into our product development process. I learned how to get press coverage when we were no longer “hot.&# I learned how to manage costs effectively.

Startup 285