Remove Customer Remove Development Team Review Remove Press Remove Sales
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Doing the Right Things is More Important than Doing Things Right

Both Sides of the Table

Here’s how it goes: You have a business development group with two people. They are tasked with “getting deals done&# so they race around talking to tons of potential partners inking anything from channel sale deals , product integration, international distribution agreements, co-marketing arrangements, M&A discussions, etc.

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9 Women Can’t Make a Baby in a Month

Both Sides of the Table

In the initial phases of any new market you’re developing a product (hopefully with a minimal set of features), getting feedback from customers, refining your product based on user feedback and then re-launching your product. Markets develop for a complex set of factors that are often beyond all of our control.

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Everybody Wants Their Pound of Flesh (Negotiating with Buyers)

Both Sides of the Table

Your IT Reviewer. They’ll push you on your uptime SLA, they’ll push for harsher penalties for non-compliance, they demand security reviews … heck – if you’re small enough they’ll push for “ source code deposits.” Procurement (or Biz Dev Team or M&A Department).

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The Long-Term Value of Loyalty

Both Sides of the Table

That is when no customers wanted to work with Internet startups because we as an industry had burned so many customers. I learned how to integrate customers into our product development process. I learned how to get press coverage when we were no longer “hot.&# I learned how to manage costs effectively.

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