Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Every entrepreneur needs to leverage social media for better marketing, requirements, and customer service. I wish it was that easy. Gamification.

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

JANUARY 17, 2015

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Every entrepreneur needs to leverage social media for better marketing, requirements, and customer service. I wish it was that easy. Gamification.

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

JULY 26, 2013

Ask everyone to update their resume, and personally call probable references, so there are no surprises. Contact key vendors and existing customers. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. If everyone gives a different story, you have no story.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

SEPTEMBER 2, 2018

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

JUNE 29, 2012

Ask everyone to update their resume, and personally call probable references, so there are no surprises. Contact key vendors and existing customers. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. If everyone gives a different story, you have no story.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

MAY 24, 2013

These plans just list a few key competitors out there now, compare feature richness, quality considerations, and pricing. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. At some level of function, availability, and price performance, customers jump ship away from you.

Startup 80

Startup Framework Competition Pricing 80

Startup Professionals Musings

APRIL 25, 2012

These plans just list a few key competitors out there now, compare feature richness, quality considerations, and pricing. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. At some level of function, availability, and price performance, customers jump ship away from you.

Competition 94

Competition Startup Pricing Framework 94

Startup Professionals Musings

JUNE 27, 2014

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Every entrepreneur needs to leverage social media for better marketing, requirements, and customer service. I wish it was that easy. Gamification.

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

DECEMBER 28, 2010

Ask everyone to update their resume, and personally call probable references, so there are no surprises. Contact key vendors and existing customers. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. If everyone gives a different story, you have no story.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

AUGUST 17, 2016

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Every entrepreneur needs to leverage social media for better marketing, requirements, and customer service. I wish it was that easy. Gamification.

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

SEPTEMBER 8, 2010

These plans just list a few key competitors out there now, compare feature richness, quality considerations, and pricing. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. At some level of function, availability, and price performance, customers jump ship away from you.

Startup 86

Startup Competition Pricing Framework 86

Startup Professionals Musings

FEBRUARY 2, 2014

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Every entrepreneur needs to leverage social media for better marketing, requirements, and customer service. I wish it was that easy. Gamification.

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

JUNE 2, 2011

You get the personal satisfaction of making something out of almost nothing. A local fishing guide might make friends with folks at the bed and breakfast, each referring clients to each other. Ask satisfied customers to spread the word on yelp, tripadvisor, Angieslist, etc., Customer service is free.

Startup 92

Startup Capital Blogging Ideas 92