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If You Don’t Respect Your Customers You Won’t Be Successful

Both Sides of the Table

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. Contrast that with a VC conversation I had. ” I cringed.

Customer 341
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Praying to the God of Valuation

Both Sides of the Table

Something happened in the past 7 years in the startup and venture capital world that I hadn’t experienced since the late 90’s — we all began praying to the God of Valuation. How might our next phase of the journey seem brighter, even with more uncertain days for startups and capital markets? What happened? It was 1991.

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Venture Capital Q&A Session

Both Sides of the Table

We received so much positive feedback from our This Week in Venture Capital show walking through valuation calculations & term sheets that we decided to do a Q&A show this week to address topics that entrepreneurs want to learn about. In fact, far better if you haven’t raised venture capital.

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VC Confessions: I Don’t Really Care About Your Product Demo

InfoChachkie

Note: I invest almost exclusively in b-to-b software companies. As such, I understand the degree to which hand waving and vaporware can influence investors and potential customers. An interface that is engaging can fool customers into trying a sub-par product. Customers Are All That Matter. Don’t Demo Me Bro.

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WTF is Traction? A 6-Step Relationship Guide to VC

Both Sides of the Table

This is part of my ongoing series “Pitching a VC&# – the outline is here. You’ve pitched several angels and VC’s. Your friends and advisers tell you that this means you need revenue because in this economy VC’s will only fund businesses with revenue. Unfortunately your advisers are wrong.

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Retro: My Favorite Blog Post on Raising VC

Both Sides of the Table

I had previously raised VC in 1999, 2000, 2001 and 2005. It included one firm who I asked not to call Salesforce.com as a reference (they were our largest pilot customer) and in their kindness they called Marc Benioff (the CEO) and asked his opinion. In case VC’s haven’t figured this out yet, shit rolls downhill.

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Tips to Help you Think About Sales at Your Startup

Both Sides of the Table

The video link is here and quick time-coded show notes at the end of the post in case you want to jump ahead to just one section. How do you get access to customers? how do you do pipeline reviews? how should a VC do due diligence on sales operations? Time codes : 07:00 What is Thompson’s Middleshift?