Remove Develop Remove Education Remove Email Remove Outsource Development
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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

Ahead of the conference, we sat down and spoke with Kevin Anderson , co-founder and CEO of Los Angeles-based Appetize (www.appetizeapp.com), a rapidly growing developer of point-of-sale software, on the topic of customer service. One of our big mantras, internally, is to be the fastest responder when you see a customer email us.

Custom 113
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8 Tips To Get the Most Out of Your Investors and Board

Both Sides of the Table

By spending more time educating your board on your business you get more valuable advice from them. Email updates frequently. Trust me – that kind of encounter can mean the difference between securing a contract, protecting yourself from getting turfed or getting acquired one day. Make your emails actionable.

Tips 365
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Interview with Daryl Bernstein, RightSignature

socalTECH

The system also does the sometime annoying job of tracking down parties, and follows up automatically via email, and finds people where they are. And, haven't some folks been trying to educate people about the market for awhile? That's a good thing for us, because of the legal issues--it's been a lot of education.

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Guerilla Marketing, Brad Feld Style

InfoChachkie

Brad proudly described how the company successfully used thought leadership marketing to seed a marketplace in which companies can outsource their SEO campaigns to a legion of independent, third-party “optimizers.” In particular, Brad was impressed that, “Trada…educated people on how SEM works…and they were incredibly inclusive.

Marketing 233
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Interview with Satish Varma, Clorder

socalTECH

For our startup interview this morning, we caught up with Satish Varma , co-founder of Torrance-based Clorder (www.clorder.com), which is developing restaurant ordering software. We were a little early in that market, doing outsourcing, offshore, and managed crowdsourcing. One, is pay-for-performance, which is the transactional model.

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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

This ended up developing into Visual Basic for Applications , the strategy for programmability in Microsoft Office. Juno provided a free email service. Free email providers (like gmail or hotmail) didn’t exist, and you had to pay a separate fee to dial up companies like AOL to access the internet. His Tenure at Microsoft.

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Are MBAs Necessary for Start-ups or VC?

Both Sides of the Table

My first job after college was as a developer at Andersen Consulting. I don’t believe you can hire great business people who outsource the development to a hot incubator who builds you code to match your ambitions. I am a very big believer in education and especially higher education. THE FIVE C’S.

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