socalTECH

DECEMBER 30, 2010

All this week, we are sharing the opinions of some of the top influencers in Southern California's high tech community. We asked the same five questions of a variety of top technology entrepreneurs, investors, and others, to hear what they're thinking about, and are sharing it here over the next two weeks.

Venture Capital 234

Venture Capital Capital Rustic Canyon Southern California 234

Startup Professionals Musings

MAY 15, 2013

Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today. I found a good summary of these new expectations in a book recently published by Micah Solomon, “ High-tech, High-touch Customer Service.” You probably won’t get a second chance.

Custom 89

Custom Customer Services High Tech 89

InfoChachkie

OCTOBER 24, 2011

There has recently been a common theme among the entrepreneurs I have interviewed and the conferences I have attended: despite the relatively weak state of the world economy, now is a great time to create a high-tech startup. Marketing is free or cheap because of social media. Victory usually satisfies, but it seldom educates.

Company 257

Company Companies Startup Study 257

Xconomy

JULY 13, 2016

The violence, and nonstop Internet media coverage, is ripping away whatever bandages still covered the wounds from centuries of racism and other isms. More smartphones, more social media, and more viral video will help to expose police brutality when it happens. Politicians can’t seem to quell the discontent.

Social Media 40

Social Media High Tech Media Organization 40