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Interview with Michele Ruiz and Dan Gould, BiasSync

socalTECH

We have developed a tool that takes scientific, validated methodologies from academia, and use that to assess unconscious bias around race, gender, age, and other personality attributes, in the workplace. That's what we do over the course of our two year contract. It's education, measurement, analysis, and ongoing mitigation strategy.

Content 150
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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

Ahead of the conference, we sat down and spoke with Kevin Anderson , co-founder and CEO of Los Angeles-based Appetize (www.appetizeapp.com), a rapidly growing developer of point-of-sale software, on the topic of customer service. Lots of startups talk about trying to outsource all their customer support. His name is Quinton Myers.

Customer 113
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Frank Addantes FounderBlog: 5. Outsourcing

Frank Addante

► February (1) Building and Developing an A++ Team ► 2008 (14) ► December (1) Develop a Culture Roadmap ► November (2) Green Week - Save the Environment and Your Cash Creating a Culture of Innovation: Cultural Values. Outsourcing ► April (1) GoogleClick - Who owns your cash register? Startup 3.0:

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Startups have about $1 trillion worth of reasons to love the Biden infrastructure plan

TechCrunch LA

Tech companies have spent the past decade or more developing innovations that can be applied to old-world industries like agriculture, construction, energy, education, manufacturing and transportation and logistics. A Biden presidency doesn’t need a Green New Deal to make progress on climate change. ” Climate resiliency .

Startup 229
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8 Ways The Maker Movement Turns Ideas Into Businesses

Startup Professionals Musings

In case you haven’t noticed it, the rapid evolution of do-it-yourself (DIY) facilities for developers, including 3-D printers, SketchUp and makerspaces such as TechShop , have scaled down the cost of prototypes and hardware design by an order of magnitude. Quick low-cost design and fabrication alternatives are extremely valuable.

Ideas 61
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How Helpr Wants To Bring On-Demand To Babysitting

socalTECH

We wanted to bring together the babysitters and nannies in the community, and started working with them as contracts. How did you handle going from a background in child care, to developing and app and figuring out the technology side of things? Are your sitters W2 or contract employees?

Demand 100
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Interview with Adi Jaffe, All About Addiction

socalTECH

One of Southern California's biggest assets are the number of world class, local universities researching and developing technology and knowledge across a large number of disciplines. Adi Jaffe: I'm a UCLA addiction trained psychologist, specializing in addiction. First, what is All About Addiction about? Adi Jaffe: It is tough.

UCLA 204