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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Respect your customer’s view of usability.

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15 Hacks to Raise the Most Money for Your Indiegogo Campaign

Tech Zulu Event

There are 3 vital questions to ask when putting together a campaign; 1- Is the thing I’m raising money for a great product? 2- How am I talking about my product? He shared, ‘When creating a campaign it’s key to remember that people are fans of you – not the actual product, so you want to be sure to communicate your why.’.

Startup 109
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Should You Blog? (yes, and here’s how …)

Both Sides of the Table

It’s also a great way to build relationships with people interested in your topic area. Define your customers, partners and other relevant people to your organization (e.g. That’s blogging to the echo chamber unless they’re your target customers. How to find your “voice&# ? Be authentic.

Blogging 286
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10 Reasons Why Capital Shouldn't Make Or Break Your Startup

Startup Professionals Musings

Having no money can help you plan. With a bank account full of someone else's money, it's hard not to feel flush with cash and have a false sense of security. An inflated sense of financial well-being can result in sloppy budgeting and accounting as you write checks here and there without pause. You can keep overhead low.

Startup 92
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Why Startups Need to Blog (and what to talk about …)

Both Sides of the Table

This is a post to help you figure out why you should write and what you should talk about. If you care about accessing customers, reaching an audience, communicating your vision, influencing people in your industry, marketing your services or just plain engaging in a dialog with others in your industry a blog is a great way to achieve this.

Blogging 373
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The Master Checklist of EVERYTHING You Need to Start a Business

Jason Nazar

I’ve spent almost 20 years starting businesses and helping hundreds of clients, colleges & friends start theirs. I created this resource to have the single most comprehensive guide anywhere on all the different items involved in starting a business. Protect your written works and code through the Copyright Office.

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Interview: Thorsten von Eicken of RightScale

InfoChachkie

Does the world really need more servers in more datacenters gobbling up more power to send more tweets and Facebook pages around the world? I was learning Ruby on Rails just ahead of the students and wrote the tools to help them manage the servers in EC2. 7) I loved the AOL disk “sculpture” you kept in your office at Citrix Online.