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Startup Professionals Musings
MAY 15, 2013
Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Respect your customer’s view of usability.
Both Sides of the Table
MARCH 27, 2011
This is a post to help you figure out why you should write and what you should talk about. If you care about accessing customers, reaching an audience, communicating your vision, influencing people in your industry, marketing your services or just plain engaging in a dialog with others in your industry a blog is a great way to achieve this.
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Jason Nazar
MAY 2, 2016
I’ve spent almost 20 years starting businesses and helping hundreds of clients, colleges & friends start theirs. I created this resource to have the single most comprehensive guide anywhere on all the different items involved in starting a business. Protect your written works and code through the Copyright Office.
Tech Zulu Event
JUNE 3, 2014
There are 3 vital questions to ask when putting together a campaign; 1- Is the thing I’m raising money for a great product? 2- How am I talking about my product? He shared, ‘When creating a campaign it’s key to remember that people are fans of you – not the actual product, so you want to be sure to communicate your why.’.
Both Sides of the Table
MARCH 8, 2010
It’s also a great way to build relationships with people interested in your topic area. Define your customers, partners and other relevant people to your organization (e.g. That’s blogging to the echo chamber unless they’re your target customers. How to find your “voice&# ? Be authentic.
Startup Professionals Musings
JUNE 2, 2011
Having no money can help you plan. With a bank account full of someone else's money, it's hard not to feel flush with cash and have a false sense of security. An inflated sense of financial well-being can result in sloppy budgeting and accounting as you write checks here and there without pause. You can keep overhead low.
InfoChachkie
FEBRUARY 17, 2011
Does the world really need more servers in more datacenters gobbling up more power to send more tweets and Facebook pages around the world? I was learning Ruby on Rails just ahead of the students and wrote the tools to help them manage the servers in EC2. 7) I loved the AOL disk “sculpture” you kept in your office at Citrix Online.
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