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Using Social Media To Deal With Customer Trolls

InfoChachkie

Hopefully your significant other won''t tell you that your customer responses sound like text generated by a foreign call center agent,cut and pasted from an email template. Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged.

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How to Talk to a Journalist When You Only Have 30 Seconds

Tech Zulu Event

So why exchange a multitude of scheduling emails and be late for the interview, or even worse, flake. The numerous amount of long template press releases I received was insane. The best way to get a journalist’s attention is to know who you are writing to and what interests them. My time is valuable and so is yours.

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