Entrepreneur Satisfaction Social Network Web 
Startup Professionals Musings
OCTOBER 24, 2022
Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Others admit to surfing the web even during religious services. Make social network contacts into two-way conversations.
Startup Professionals Musings
JULY 12, 2014
Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Others admit to surfing the web even during religious services. Make social network contacts into two-way conversations.
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Startup Professionals Musings
JANUARY 29, 2020
Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Others admit to surfing the web even during religious services. Make social network contacts into two-way conversations.
Startup Professionals Musings
OCTOBER 1, 2010
You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. I think these tough economic times and social networks have re-awakened consumers to the fact that there is more to a business transaction than price. Educate your customers on your business. Marty Zwilling.
Startup Professionals Musings
JULY 22, 2012
Publish a regular blog, contribute to relevant social networks, and write a “white paper” on your technology. Follow-up for customer satisfaction. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. They will exit quickly.
Startup Professionals Musings
AUGUST 22, 2015
Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Others admit to surfing the web even during religious services. Make social network contacts into two-way conversations.
Startup Professionals Musings
APRIL 4, 2015
Social media is so pervasive in today’s world that every entrepreneur believes instinctively that they know how to use it for their startup. Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction.
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