Using Social Media To Deal With Customer Trolls
InfoChachkie
APRIL 29, 2013
In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. However, rather than ignore discontented customers, Tige does a masterful job of crafting rebuttals that are informative, appropriately deferential and amusing. . Share and Enjoy.
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