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4 Strategies To Ramp Up The Total Customer Experience

Startup Professionals Musings

Traditionally, you just worried about the quality of the sales transaction (price, speed, service), but the “customer experience” now includes ease of pre-sale shopping, post-sale support, with a connected relationship throughout. Soon your refrigerator may order more milk or bread when stock is low.

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What Do Boards Actually Do?

Both Sides of the Table

But unlike the popular press reporting of this conflict — 80% of the time it is founder-to-founder conflict and not investor-to-founder conflict. Sometimes conflict comes because executives want to increase personal compensation and investors aren’t in favor of this.

Startup 217
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ConTraps Part II – Contract Traps Entrepreneurs Should Avoid At All Costs

InfoChachkie

Relinquish Press Release Capabilities. Agree to Bundling Without a Minimum Price. Do Not Relinquish Press Release Capabilities. Due to their aversion to being publicly humiliated, most BDC partners will attempt to preclude you from issuing any unilateral press releases. Approve Unilateral Provisions.

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Join The Unicorn Club Of Billion-Dollar Companies

Startup Professionals Musings

It helps to have a following of loyal advocates in the mainstream press. When top tier investors compete for a piece of the action, the price can go up exponentially. Patents and other intellectual property are a necessary initial “barrier to entry,” but these are just the beginning. Active interest by a multitude of investors.

Company 100
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ConTraps Part II – Contract Traps Entrepreneurs Should Avoid At All Costs

InfoChachkie

Relinquish Press Release Capabilities. Agree to Bundling Without a Minimum Price. Do Not Relinquish Press Release Capabilities. Due to their aversion to being publicly humiliated, most BDC partners will attempt to preclude you from issuing any unilateral press releases. Approve Unilateral Provisions.

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10 Entrepreneur Milestones That Make Funding Easy

Startup Professionals Musings

It doesn’t prove your business model of pricing, distribution, and support. File a provisional patent, register a trademark, and reserve your company domain names. Get a real customer and real revenue. If you give away your product or service to the first 10 customers, that’s a good learning experience, but it’s not real traction.

Funding 112
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10 Keys to Startup Traction That Investors Look For

Startup Professionals Musings

It doesn’t prove your business model of pricing, distribution, and support. File a provisional patent, register a trademark, and reserve your company domain names. Get a real customer and real revenue. If you give away your product or service to the first 10 customers, that’s a good learning experience, but it’s not real traction.

Startup 104