Why Most of Your Assumptions About Phone Calls are Wrong
Both Sides of the Table
JANUARY 14, 2014
All the data actually suggests with the growth of mobile, inbound sales calls will double from 30 billion to 60 billion in 3 years (source: Kelsey). Social media users are over 60% more likely to check email at least four times a day than those who don’t use social media. Calls are changing but not dying.
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