Why Most of Your Assumptions About Phone Calls are Wrong
Both Sides of the Table
JANUARY 14, 2014
If you follow the tech media you would be subject to a lot of narrative biases that are completely off base – and this includes the value of email and phone calls. In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). billion email accounts. THE FULL STORY.
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