Both Sides of the Table

NOVEMBER 14, 2017

How long does it take me to pay back my original customer acquisition costs? We hired Chang Paik who had previously worked at Goldman Sachs and had already been CFO for a startup so he had both the “academy training” of a world-class organization as well as the scrappiness of startup life. How profitable is my product or service?

Startup

Startup Professionals Musings

SEPTEMBER 12, 2015

Virtual teams need a tool-acquisition process, training program and support contact for all technology provided. Clear objectives and metrics are established early. Necessary tools are provided and supported for collaboration. These tools may range from secure phone lines to compatible messaging software for everyone.

Product

Startup Professionals Musings

AUGUST 7, 2020

It’s your job as a leader to be the model high performer, quantify the team view with metrics, and expand awareness to the best outside competition and new tools. Attract, train, and reward only the best leaders. You need to be constantly assessing mergers and acquisitions, as well as divestitures.

Technical Review

Both Sides of the Table

JANUARY 31, 2010

I took the night train that night to London to try and hold investors firm. Except that after the acquisition Salesforce.com required that I commute more than an hour each way from Palo Alto to San Francisco. I flew from San Diego (where I was visiting for Thanksgiving) to New York to persuade investors to stick with us.

Entrepreneur

Startup Professionals Musings

AUGUST 14, 2016

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Training and coaching. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Set milestones and meet them. Ownership.

Coach

Startup Professionals Musings

AUGUST 18, 2018

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Training and coaching. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Set milestones and meet them. Ownership.

Entrepreneur

Startup Professionals Musings

MAY 9, 2016

When the business starts to scale, you need documented processes and people with the right skills and training who can do the right work without you. As the business grows, you must learn to hire and train employees, and utilize outsourcing in non-core areas to keep up with the volume and detailed expertise required. It’s a big change.

Social Network

socalTECH

NOVEMBER 25, 2008

We do lots of training, integration, and comarketing, and they're our number one customer--we want to make sure their 155 people are absolutely successful, to help us drive market growth. The other thing to note is that there are lots of companies that are underfunded, and are going to be acquisition targets by the big medical oligopolies.

Startup

Startup Professionals Musings

DECEMBER 13, 2019

Some chaos is normal in every new business, but many wait far too long before they install metrics based on “best practices,” and fail to attack obvious bottlenecks with a vengeance. People with the wrong tools or no training. It’s no secret that some people are more productive than others, due to skills, training, or commitment.

Outsource Development

Tech Zulu Event

MARCH 25, 2014

It’d been a big year in tech, and the different supporting parts of team TZ – so what better way to kick off the festivities with an inaugural train-bound journey, courtesy of the good people at Amtrak. Joergen Aaboe – Momentfeed , combining life foot traffic with reduced customer acquisition costs.

Entertainment

Startup Professionals Musings

MARCH 5, 2023

Managing marketing metrics and the sales pipeline. Effective marketing requires converting ideas to real content, creating programs to educate channels, and managing metrics to see what works and what needs to change. Customer acquisition, retention, and support. Customer acquisition, retention, and support.

Startup

Startup Professionals Musings

JUNE 5, 2020

Managing marketing metrics and the sales pipeline. Effective marketing requires converting ideas to real content, creating programs to educate channels, and managing metrics to see what works and what needs to change. Customer acquisition, retention, and support. Customer acquisition, retention, and support.

Ideas

Startup Professionals Musings

MAY 9, 2015

Managing marketing metrics and the sales pipeline. Effective marketing requires converting ideas to real content, creating programs to educate channels, and managing metrics to see what works and what needs to change. Customer acquisition, retention, and support. Customer acquisition, retention, and support.

Ideas

Startup Professionals Musings

MAY 15, 2016

Managing marketing metrics and the sales pipeline. Effective marketing requires converting ideas to real content, creating programs to educate channels, and managing metrics to see what works and what needs to change. Customer acquisition, retention, and support. Customer acquisition, retention, and support.

Ideas

InfoChachkie

JANUARY 16, 2018

Greathouse: I know it’s difficult to estimate, but how much further along do you think you would be from a customer acquisition and revenue generating standpoint if you had taken in a few million in investment dollars? Semick: We’re a very metrics driven company, and we have been from the beginning. I get enough of those from my kids.

Venture Capital