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TriNet sent remote workers an email that some thought was a phishing attack

TechCrunch LA

It was the one of the best phishing emails we’ve seen… that wasn’t. Phishing emails are designed to impersonate companies or executives to trick users into turning over sensitive information, typically usernames and passwords, so that scammers can log into online services and steal money or data.

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Don’t get hung up on early stage valuation.

Berkonomics

I can’t tell you how many times I’ve walked away from deals where the entrepreneur insists on a start-up pre-money valuation that is so high, no angel could expect to make a return upon the investment, even with a reasonable sales price for the company down the road. Here’s the “what.”. And here’s the “why.”.

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Don’t get hung up on valuation.

Berkonomics

I can’t tell you how many times I’ve walked away from deals where the entrepreneur insists on a start-up premoney valuation that is so high, no angel could expect to make a return upon the investment, even with a reasonable sales price for the company down the road. Email readers, continue here.]

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White-label it: Make it ‘YOU’ inside.

Berkonomics

David is an active angel investor in Texas and is a former management consultant, where he obviously plied his trade well. – Dave. But, more often, this is just the virtualization of what we used to call outsourcing. Email readers, continue here…] Basically, the company created software for online forums.

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How TaskUs Is Powering LA's Technology Startup Boom

socalTECH

Los Angeles has been in the midst of a technology boom over the last few years, with many of high profile startups growing in the area. Customer care, obviously, is emails, phone calls, and customer service back office services. It makes Los Angeles traffic look like a walk in the park. READ MORE>>.

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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

Ahead of the conference, we sat down and spoke with Kevin Anderson , co-founder and CEO of Los Angeles-based Appetize (www.appetizeapp.com), a rapidly growing developer of point-of-sale software, on the topic of customer service. One of our big mantras, internally, is to be the fastest responder when you see a customer email us.

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Interview with Jamie Siminoff, Unsubscribe.com

socalTECH

To start off the year, we are publishing our first interview for the season with Jamie Siminoff , the CEO of Los Angeles-based Unsubscribe.com , an online service which helps you unsubscribe from unwanted newsletters and email lists. in funding from Charles River Ventures, First Round Capital, DFJ Frontier, and angel investors.