Berkonomics

JULY 10, 2014

Email readers, continue here.] The second story involves a founder who is using outsourced development, support, outsourced customer relations and more.

Startup 179

Startup Outsource Development Outsource Venture Capital 179

Berkonomics

SEPTEMBER 8, 2022

Email readers, continue here.] And strengthen that at the expense of other areas of your enterprise which may easily be outsourced or reduced in scope. You can list companies you know, have contacts within, or that fit your industry segment. Think of those who might need what you have to offer. Examine the four columns in the matrix.

Outsource Development 156

Outsource Development Paramount Outsource Research 156

Berkonomics

JULY 14, 2016

Then he turns to contracted outsourcing for his routine processes, those that require no creativity and are repetitive in nature. Email readers, continue here…] He cites the example of computer programmers. He believes that the core of his company is the creative process, and therefore that must be his focus.

Resource 120

Resource Outsource Email Examples 120

socalTECH

MARCH 1, 2018

One of our big mantras, internally, is to be the fastest responder when you see a customer email us. Even if you don't have the answer immediately, we'll shoot them an email right away, saying, we hear you, even if we tell them we have to find out the answer. Lots of startups talk about trying to outsource all their customer support.

Customer 113

Customer Custom Services Conference 113

Technology Council

OCTOBER 3, 2008

Offshore Outsourcing is Dying…Long Live Hybrid Nearshore. 4 Rules For Email Design In [.] Here are quick links to the feature articles in this issue: Magnify360 Wins VentureNet Best Of Show 5 Mistakes To Avoid When Building Your Startup “Out Of The Box” PR Tactics.

Newsletter 100

Newsletter VentureNet Offshore Outsource 100

socalTECH

AUGUST 7, 2014

Customer care, obviously, is emails, phone calls, and customer service back office services. With globalization, and the rise of technology, we believed that you were going to see more and more individuals looking to outsource tasks. angeles startup taskus outsourcing phillippines growth bryce maddock entrepreneur' READ MORE>>.

Startup 231

Startup Technology Outsource Santa Monica 231

Both Sides of the Table

SEPTEMBER 12, 2010

I recently got an email from a friend who had been approached by a well known VC. He sent me an email asking whether the approach was real and whether he should take it seriously. Here is the email he received (reprinted without names with his permission). Why do VCs send generic outbound emails like this?

Venture Capital 294

Venture Capital Entrepreneur Email Equity 294

InfoChachkie

JUNE 4, 2012

Note: There are clearly routine tasks which can be effectively outsourced at a startup, including those which: (i) do not require a significant time investment on the part of the entrepreneur to educate the outsourcer or, (ii) no institutional knowledge is gained by the outsourcer which could be critical to the venture’s success.

Entrepreneur 272

Entrepreneur Outsource Ideas Technical Review 272

socalTECH

JANUARY 3, 2011

To start off the year, we are publishing our first interview for the season with Jamie Siminoff , the CEO of Los Angeles-based Unsubscribe.com , an online service which helps you unsubscribe from unwanted newsletters and email lists. What lots of people do instead, is they use the spam button or delete button in their email platform.

Newsletter 216

Newsletter Startup CTO Hire Blogging 216

InfoChachkie

MAY 5, 2016

Thus, during the recruiting process, we look for evidence of the applicant’s ability to: work autonomously, effectively communicate via chat and email and a willingness and ability to collaborate, despite being unable to walk down the hall and park themselves in a compatriot’s office.”. “We realize that remote work is not for everyone.

Entrepreneur 100

Entrepreneur Santa Barbara Email Outsource Development 100

Startup Professionals Musings

JUNE 6, 2012

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. It’s time to end the automated email responses with the “do-not-reply” address. It’s getting tougher and tougher to outsource this tone and technology to other cultures halfway around the globe.

Customer 97

Customer Custom Services Startup 97

socalTECH

MAY 5, 2009

The company was incorporated in January of 2004, and we provide outsource e-commerce services to organizations, such as brands and retailers. The sixth is marketing analytics, including SEM/SEO, collecting customer names, emails -- we use ExactTarget for emails, and Omniture for Analytics. Lots of them are in the apparel space.

Venture Capital 113

Venture Capital SEM Commerce Email 113

Startup Professionals Musings

JUNE 17, 2016

Outsourcing your support team to a far-away country and culture is not the way to start. Waiting for an email response, for a chat session to start, or listening to elevator music on the phone won’t endear you to customers and won’t convince them that their satisfaction is urgent for you. Measure support against competitors.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. It’s time to end the automated email responses with the “do-not-reply” address. It’s getting tougher and tougher to outsource this tone and technology to other cultures halfway around the globe.

Customer 89

Customer Custom Services High Tech 89

socalTECH

APRIL 27, 2015

We were a little early in that market, doing outsourcing, offshore, and managed crowdsourcing. For managed services, we offer marketing services, including email marketing, social media, Google Adwords, and Facebook ads, which is a monthly recurring charge. One, is pay-for-performance, which is the transactional model.

Cornerstone OnDemand 100

Cornerstone OnDemand Startup Social Media Outsource Development 100

InfoChachkie

JULY 23, 2012

Brad proudly described how the company successfully used thought leadership marketing to seed a marketplace in which companies can outsource their SEO campaigns to a legion of independent, third-party “optimizers.” Instead, follow Brad’s lead and base your company’s marketing tactics on your company’s authentic personality. Share and Enjoy.

Marketing 233

Marketing Blogging Startup Venture Capital 233

socalTECH

MAY 7, 2012

myself and two women who do customer service and tech support for me via phone and email. In addition, we outsource the actual production of prints to companies around the U.S. days, and it's all fully integrated back into our system which ships, tracks the information, and sends out an email. That's three of us full time on.

Santa Monica 258

Santa Monica Pricing Sites Sales 258

Tech Zulu Event

MAY 22, 2014

Outsourcing can be an extremely cost-effective solution here. If you already have a list of targeted customers, don’t overlook email marketing. You’ll also be able to measure your progress versus your budget and financial plan from day one.

Startup 97

Startup Outsource Development Software Review Sales 97

Startup Professionals Musings

DECEMBER 6, 2012

That means forget using interns or outsourcing this function. Don’t force customers to go offline to your customer support phone or email for resolution. You need insider “deciders” here. Be proactive and put on your listening ears. If these three million see no timely response, your problem can go viral (like United Breaks Guitars ).

Social Media 91

Social Media Customer Custom Media 91

InfoChachkie

DECEMBER 2, 2009

Some might be from banner ads and others may arise from an email campaign. . Direct Response Email and Newsletters – Although rightfully vilified due to the irresponsible actions of Spammers, targeted, opt-in email lists can be lucrative sources of customers. Such actions include sales, trials, leads, downloads, etc.

Customer 164

Customer Custom Advertising SEM 164

Startup Professionals Musings

JULY 11, 2013

That means forget using interns or outsourcing this function. Don’t force customers to go offline to your customer support phone or email for resolution. You need insider “deciders” here. Be proactive and put on your listening ears. If these three million see no timely response, your problem can go viral (like United Breaks Guitars ).

Social Media 99

Social Media Customer Custom Media 99

Startup Professionals Musings

JULY 18, 2010

On the other side, here are the major arguments I hear from Gen-Y (Millennials), on why they can’t live without Facebook and Twitter, and are ready to go to war, overtly and through subterfuge, with any employer who would dare impinge on their access to their favorite site: Email is dead, takes too long, and it also is a major source of viruses.

Social Network 87

Social Network Networking Tool Sites 87

Berkonomics

AUGUST 25, 2022

In this age of remote workforces, self–managed contractors and employees, outsourced call centers and development, is this a dying art? …and ask this question: Was he a relic of bygone times, when employees worked in a single facility, managed directly by people who could see and speak to them in person? Let’s use the “C” word (“culture.”).

Outsource Development 156

Outsource Development Outsource Coach Metrics 156

Jason Nazar

MAY 2, 2016

Pick an internal email system ( Gmail , Outlook ). Choose an email system to connect with customers ( Constant Contact , MailChimp , Sendgrid ). Leverage current customers with email marketing. If outsourced development is needed, use Guru or Elance. Set up your computer and network. Master social media marketing.

Outsource Development 40

Outsource Development Startup Google Mentor 40

Tech Zulu Event

NOVEMBER 18, 2011

As a last resort I outsourced and actually hired someone in India to remotely log into my computer during the night and correct all the errors from the scanned cards, which my in house team had processed earlier in the day. Once you’ve answered these questions go ahead and contact them in a short email. Now study the event organizer.

Customer 85

Customer Custom Marketing SEO 85

Both Sides of the Table

SEPTEMBER 8, 2009

I don’t believe you can hire great business people who outsource the development to a hot incubator who builds you code to match your ambitions. Many MBAs took marketing courses but have never been on the front line of A/B testing, email campaigns or PR initiatives. It’s either part of the DNA or it’s not.

Startup 337

Startup Venture Capital Study Course 337

socalTECH

DECEMBER 9, 2008

It really doesn't suit a publisher well to have exclusive representation, except in some instances--for example, if a site has an outsourced sales agency. Adam Wicks Walker: The inventory is not exclusive. Publishers run with Hydra because we've eliminated the risk and so forth in pricing. It's a whole different thing.

Advertising 100

Advertising Beverly Hills Networking Customer 100

socalTECH

DECEMBER 9, 2008

It really doesn't suit a publisher well to have exclusive representation, except in some instances--for example, if a site has an outsourced sales agency. Adam Wicks Walker: The inventory is not exclusive. Publishers run with Hydra because we've eliminated the risk and so forth in pricing. It's a whole different thing.

Advertising 100

Advertising Beverly Hills Networking Customer 100

Frank Addante

AUGUST 14, 2006

Outsourcing ► April (1) GoogleClick - Who owns your cash register? Even with my current company, StrongMail Systems ( Startup 5.0 ), an email infrastructure company, there were a number of skeptics. You would think that the importance of email would be obvious to everyone. FounderBlog’s 1 Year Anniversary!

Startup 40

Startup Email Ideas Venture Capital 40

Tech Zulu Event

JANUARY 12, 2010

where her clients included global leaders in the outsourcing and telecom sectors and a number of prominent non-profits. NutshellMail takes copies of all your latest updates in your social networking and email accounts and places them in a snapshot email.

Twiistup 40

Twiistup Riot Games UCLA Media 40

Berkonomics

JULY 28, 2016

In this age of remote work forces, self–managed contractors and employees, outsourced call centers and development, is this a dying art? And does the presence of a caring CEO taking the time to check in personally change anything after the waves of his or her presence pass in the calm of departure?

Outsource Development 120

Outsource Development Outsource Coach Metrics 120

Frank Addante

OCTOBER 31, 2006

Outsourcing ► April (1) GoogleClick - Who owns your cash register? We can solve so many different problems with email delivery ranging from performance to reliable email delivery to dynamic content. We focused on proving that StrongMail is the best way to get email reliably delivered to the Inbox. A BIG THANK YOU.

Startup 40

Startup Venture Capital Advertising Email 40

Frank Addante

MAY 3, 2006

Outsourcing ► April (1) GoogleClick - Who owns your cash register? As a matter of fact, part of the inspiration behind my current company, StrongMail Systems (Startup 5.0), an email infrastructure company, dates back 10 years ago to Starting Point. At Starting Point, 100% of the interaction with our users/customers was via email.

Startup 40

Startup Venture Capital Yahoo Email 40

Frank Addante

JUNE 19, 2006

Outsourcing ► April (1) GoogleClick - Who owns your cash register? I need to send marketing, e-commerce or e-statements emails to my customers to drive revenue or reduce costs. StrongMail is proven to be the fastest, easiest and most reliable solution for email delivery. FounderBlog’s 1 Year Anniversary!

Startup 40

Startup Venture Capital Web 2.0 Outsource Development 40

Tech Zulu Event

JUNE 16, 2014

When I first talked with TZ, it was pretty much me just working on the platform and I had outsourced the development to a firm. These were people who joined the platform then emailed me with messages saying “I love this” or “we’ve been looking for something like this” and “this makes sense.”. We were just trying to test our concept.

SoCal 104

SoCal Southern California Startup Platform 104

Berkonomics

JUNE 11, 2011

Email readers continue here.] If improving individual steps are not the solution, then scrap the process entirely and attempt to define a way to meet the goal through a differing route, such as outsourcing parts or the entire process, doubling the capacity of a segment of production, or redefining the goal itself.

Outsource 149

Outsource Resource Metrics Email 149

Startup Professionals Musings

JANUARY 27, 2017

The best businesses provide a direct chat box on their website, Twitter and Facebook requests addresses, as well as email, phone and website alternatives. Customers quickly detect intern usage or outsourcing to unfamiliar cultures, and will share their reactions through social media, rating sites, and personally.

Customer 95

Customer Custom Services Technical Review 95