Article Coach Customer Design 
Startup Professionals Musings
MAY 1, 2022
You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I saw a while back, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.
InfoChachkie
MARCH 3, 2014
A version of this article previously appeared on Forbes. August Scott began her Zappos career in their customer support call center. Her positive attitude and willingness to take chances rapidly propelled her to the coveted and influential position of Coach. I started in the call center, in the customer loyalty department.
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Startup Professionals Musings
AUGUST 4, 2019
You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I saw a while back, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.
Startup Professionals Musings
AUGUST 12, 2017
You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I saw a while back, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.
Startup Professionals Musings
DECEMBER 5, 2014
You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. In fact, this article was driven by a startup press release I saw recently, highlighting a startup’s “geo-fencing technology” as a new basis for discount coupons.
InfoChachkie
FEBRUARY 24, 2011
Value Prop Twitter Style : SocialStay is: "An easy to set up & manage mobile platform designed for the hospitality industry. free weekly Infochachkie articles! Without their buy in, we don’t get the opportunity to interact with end customers. It drives revenue & engages guests." Question is, ‘How is it used?’
Both Sides of the Table
MAY 4, 2013
I think my mentality to banker pitches was best summed up in this article about Y Combinator in which Paul Graham apparently made the following quotes. The other quote from the article is this: “The other thing they say is that they can’t tell on Demo Day which are the good start-ups. We are judging how well you are coached on stage.
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