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Using Social Media To Deal With Customer Trolls

InfoChachkie

A version of this article previously appeared on Inc. In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. If you haven''t already subscribed yet, subscribe now for free weekly Infochachkie articles! Bipolar Reviewers.

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An Enchanting Conversation With Guy Kawasaki

InfoChachkie

I even plan to use it in my upcoming UC Santa Barbara Entrepreneurial Selling class. free weekly Infochachkie articles! What is massively different from now and when I wrote the book is that social media didn’t exist back then. Marketing is free or cheap because of social media.

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Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

I’m sure you’ve heard the meme that “email is dead” – if fact if you Google it you’ll find a long list of articles that will mislead you. Social media users are over 60% more likely to check email at least four times a day than those who don’t use social media.

Email 339
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Hacking Hacker News – How Wily Startups Leverage Social News Sites

InfoChachkie

This article previously appeared in Forbes. The innocuous post, which was simply titled " Divshot " generated over 110 comments and was awarded nearly 200 points by Hacker News' notoriously jaded readers. If you haven't already subscribed yet, subscribe now for free weekly Infochachkie articles! Hacker Downside.

News 198
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Interview: Seth Epstein of SocialStay

InfoChachkie

free weekly Infochachkie articles! Your team operates out of a barn on your idyllic, coastal property, yet you have created a world-class product. 5) As an investor, I frankly find it tiresome the degree to which entrepreneurs attempt to hype their companies by integrating “social networks and social media” into their pitches.

Startup 233
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Top 30 Startup Posts for July 2010

SoCal CTO

This continues my series of posts: Top 30 Startup Posts in June 2010 Top 29 Startup Posts May 2010 Startup CTO Top 30 Posts for April 16 Great Startup Posts from March The following are the top items based on social signals. Interesting patterns emerged: Everyone makes the same classes of error. Not that I blame you! About Quick-UX.

Startup 217