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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. That’s just not savvy enough to hold today’s fickle, less loyal, and ready to jump customer. This exemplary customer service is just savvy marketing. Respect your customer’s view of usability.

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Thanks to socalTECH's Sponsors and Advertisers!

socalTECH

Looking to reach Southern California's high tech executives and. socalTECH.com offers up continuous coverage of Southern California's growing high. tech economy, with interview with the movers and shakers in the industry, coverage of. Need office or Tech Space? Custom Insurance Programs for Technology Companies.

SoCalTech 127
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Insights and Opinions: Ten vision tests for sucess

socalTECH

Today's Insights and Opinions piece -- where we feature content from experts and thought leaders in the community -- comes to us from angel investor Dave Berkus , who recently posted a list of ten factors to see if the vision for your technology might be attractive to customers or investors. and is a partner in Trenchant Ventures, LLC.

High Tech 124
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Doing “Defense the Silicon Valley Way” Pays for Daylight Solutions

Xconomy

The company has advanced its specialized solid-state laser technology for customers in both the defense industry and commercial sector. We called it ‘doing defense the Silicon Valley way,’” Larson said Thursday in an e-mail interview with Xconomy.

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Insights and Opinions: Ten vision tests for success

socalTECH

Today's Insights and Opinions piece -- where we feature content from experts and thought leaders in the community -- comes to us from angel investor Dave Berkus , who recently posted a list of ten factors to see if the vision for your technology might be attractive to customers or investors. and is a partner in Trenchant Ventures, LLC.

High Tech 100
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How To Begin Using Social Media In Your Business

Startup Professionals Musings

Currently, social media is the least used of all customer interaction methods. They don’t know if they should move to social networks for lead generation, branding, customer loyalty, or for direct marketing and e-commerce. A most valuable tool is WordPress or TypePad for blogging. What’s the problem? But don’t stop there.

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Social Media Faking It – Cheaper Than You May Think, But Still Not Worth It

InfoChachkie

As a bonus, you''ll also enjoy a robust number of Pinterest, Tumbler and Instagram followers and you''ll still have room in your budget for 250 comments on your blog and about 100,000 views on Vimeo. In addition to high-tech tools, there are variety of common sense ways to assess the veracity of someone''s social media empire.