Both Sides of the Table
MARCH 6, 2016
In 2008 I started VC blogging. I had blogged when I was an entrepreneur. Some people draw satisfaction by pointing at you and saying, “See! They thought it was like MySpace and why did I need a MySpace page? I went to an industry event where people actually called me self-centered for writing publicly.
Startup Professionals Musings
DECEMBER 3, 2021
Publish a regular blog, contribute to relevant social networks, and highlight several videos, podcasts, or eBooks of you and your technology. Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. They will exit quickly.
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Berkonomics
APRIL 21, 2016
But imagine this: at the end of a project or period, you get back a client satisfaction survey with a score of 100%. ” [Email readers, continue here…] This is feedback you can use , a guide for making that good thing even better. This applies beyond client satisfaction surveys. Here are some ideas….
Startup Professionals Musings
MARCH 19, 2022
Generalized email blasts and social media ads may be great for finding interest in your services, but these are not enough to close and maintain new clients. I still find too many service organizations that ignore or discount online reviews and satisfaction surveys. Highlight your personal leadership values and experience.
Startup Professionals Musings
MARCH 29, 2021
It started a few years ago with the advent of email satisfaction surveys after an online purchase, but now includes interactive Internet ads, as well as custom requests for input on the design of future products and influencers on social media. Scale quickly on good feedback, and move on if you get little engagement.
Startup Professionals Musings
FEBRUARY 20, 2019
Publish a regular blog, contribute to relevant social networks, and highlight several videos, podcasts, or eBooks of you and your technology. Be consistent is their application, and provide contact information for both phone and email access. Follow-up for customer satisfaction. They will exit quickly.
Both Sides of the Table
NOVEMBER 1, 2009
Tim encouraged us to set up a blog and start talking openly about what we were doing as a company and inviting comments. But I had been reading Munjal Shah’s blog about his experiences at Riya (later renamed Like.com) and this openess had an appeal to me. This was 2006 and we were now working on our second company.
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