Startup Professionals Musings

SEPTEMBER 1, 2023

I remember the classic book, “ Driven to Delight ,” by Joseph A. Your competition is global, so today’s customers are demanding world-class service. Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Set the expectation for continuous improvement.

Customer 106

Customer Custom Startup Competition 106

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Know your customers intimately.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

APRIL 11, 2022

Now I see in a classic book, “ Business Models for Teams ,” by Tim Clark and Bruce Hazen, an extension of this process to down inside the venture, for teams and individuals. Think of value propositions as bundles of services or products that create benefits (value) for customers. Investors will demand clear channel definitions.

Funding 133

Funding Activity Customer Custom 133

Startup Professionals Musings

APRIL 6, 2022

You won’t often find that recommended by consultants, so I was pleasantly surprised to see the key points highlighted in a new book, “ Self-Made Boss ,” by Jackie Reses and Lauren Weinberg. Even a successful bigger business will bring additional responsibilities, new competition, and more demands on your time.

Satisfaction 92

Satisfaction Training Customer Custom 92

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone. This is a tough challenge for every coach and mentor.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. You can easily adjust services to control cash-flow. Outsourcing can give your startup a more mature image.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

APRIL 28, 2021

Thus I was pleased to see my own insights covered in a new book, “ Why Startups Fail ,” by Tom Eisenmann, a Harvard Business School professor, who has mentored many more entrepreneurs, and authored more than a hundred HBS case studies from real-world startups. Mergers and acquisitions also require new skills.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

DECEMBER 19, 2022

Indeed, there are many self-assessment tools available online, but I was more impressed with insights provided in a classic book “ What Motivates Me: Put Your Passions to Work ,” by Adrian Gostick and Chester Elton. People see you as great for demanding customers and team bonding. You are driven to compete and win in the marketplace.

Entrepreneur 110

Entrepreneur Organization Customer Custom 110

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. So for those of you that love checklists, I saw some real value in the classic book by James M. Infrastructure as a Service (IaaS). Gamification.

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

DECEMBER 27, 2019

Thus I was pleased to see the evidence confirming that perspective in a new book, “ The Amazon Management System ,” by Ram Charan and Julia Yang. At Amazon, Jeff Bezos leads a relentless drive to invent dramatic new ways to delight customers, not waiting for customer demands or competitors to show the way.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

MARCH 27, 2020

Indeed, there are many self-assessment tools available online, but I was more impressed with insights provided in a classic book “ What Motivates Me: Put Your Passions to Work ,” by Adrian Gostick and Chester Elton. People see you as great for demanding customers and team bonding. You are driven to compete and win in the marketplace.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

Startup Professionals Musings

JULY 13, 2019

Now I see in an excellent book, “ Business Models for Teams ,” by Tim Clark and Bruce Hazen, an extension of this process to down inside the venture, for teams and individuals. Think of value propositions as bundles of services or products that create benefits (value) for customers. Investors will demand clear channel definitions.

Activity 100

Activity Customer Custom Resource 100

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. So for those of you that love checklists, I saw some real value in a recent book by James M. Infrastructure as a Service (IaaS). Cloud Computing.

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. So for those of you that love checklists, I saw some real value in the classic book by James M. Infrastructure as a Service (IaaS). Gamification.

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

FEBRUARY 2, 2014

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. So for those of you that love checklists, I saw some real value in a new book by James M. Infrastructure as a Service (IaaS). Cloud Computing.

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

DECEMBER 5, 2013

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Several good discussions take a whole chapter in a recent book “ Mind Your Business: Thoughts for Entrepreneurs ,” by international entrepreneur Toine Knipping: Investors favor startups that integrate social responsibility.

Startup 101

Startup Organization Entrepreneur Customer 101

Startup Professionals Musings

OCTOBER 24, 2012

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Several good discussions take a whole chapter in a new book “ Mind Your Business: Thoughts for Entrepreneurs ,” by international entrepreneur Toine Knipping: Investors favor startups that integrate social responsibility.

Startup 100

Startup Organization Customer Custom 100

Startup Professionals Musings

JULY 9, 2017

Now I see in a new book, “ Business Models for Teams ,” by Tim Clark and Bruce Hazen, an extension of this process to down inside the venture, for teams and individuals. Think of value propositions as bundles of services or products that create benefits (value) for customers. Investors will demand clear channel definitions.

Funding 57

Funding Startup Activity Customer 57

Startup Professionals Musings

NOVEMBER 15, 2015

Indeed, there are many self-assessment tools available online, but I was more impressed with the insights provided in a recent book “ What Motivates Me: Put Your Passions to Work ,” by Adrian Gostick and Chester Elton. People see you as great for demanding customers and team bonding.

Entrepreneur 101

Entrepreneur Organization Customer Custom 101

Startup Professionals Musings

MARCH 10, 2018

Indeed, there are many self-assessment tools available online, but I was more impressed with insights provided in a classic book “ What Motivates Me: Put Your Passions to Work ,” by Adrian Gostick and Chester Elton. People see you as great for demanding customers and team bonding. You are driven to compete and win in the marketplace.

Entrepreneur 66

Entrepreneur Organization Customer Custom 66

Startup Professionals Musings

OCTOBER 4, 2014

Indeed, there are many self-assessment tools available online, but I was more impressed with the insights provided in a new book “ What Motivates Me: Put Your Passions to Work ,” by Adrian Gostick and Chester Elton. People see you as great for demanding customers and team bonding. You are driven to compete and win in the marketplace.

Entrepreneur 102

Entrepreneur Organization Customer Custom 102