Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. Know your customers intimately. Marty Zwilling.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

JANUARY 18, 2023

With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. In reality, many companies now offer a “ clicks and bricks ” business model, with shopping online, and then completing the purchase and support at a physical location.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

MARCH 13, 2023

Here is my list of eight key strategies and tactics, gleaned from my own observations and feedback, which I believe will define you as a trusted leader, and will result in loyal teams to amplify your business initiatives into long-term success and satisfaction: Share your values and expectations to everyone. The former is acceptable.

Satisfaction 108

Satisfaction Social Media Coach Training 108

Startup Professionals Musings

JANUARY 29, 2021

Obviously, both are required for a company to stay healthy and growing. Your team, properly selected, trained, and engaged, can focus on tomorrow’s requirements, learn from mistakes, and implement the constant improvements required to stay competitive. That takes less time and gives everyone greater satisfaction.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

DECEMBER 21, 2019

Demand for coaching, counseling, and discipline training is high. The most-used workplace training programs are really about matters of the heart. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

FEBRUARY 5, 2022

All prefer more flexible hours, the chance to work from home, and the traditions of lifetime loyalty to one company no longer apply. Loyalty to a given company now has to be inspired rather than assumed. Measuring attendance-only from nine-to-five is not satisfying or productive for the company or the team. Marty Zwilling.

Mentor 147

Mentor Coach Satisfaction Training 147

Startup Professionals Musings

OCTOBER 9, 2020

The traditional model for hiring permanent employees who can grow their career with your company just doesn’t work, and can jeopardize your business before it even gets traction. By hiring contract experts, less oversight and coaching is needed. Higher worker engagement and satisfaction.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

APRIL 8, 2019

Unfortunately, work and satisfaction have become an oxymoron in many businesses. I found many more helpful suggestions in a new book, “ The Culture Question ,” by Randy Grieser, Eric Stutzman, Wendy Loewen, and Michael Labun, who have spent years providing leadership and professional development training to companies around the world.

Tips 96

Tips Satisfaction Training Mentor 96

Startup Professionals Musings

AUGUST 31, 2022

I see that model changing today to one of team collaboration and decision making, per companies such as Amazon, Google, and Zoom. Modern companies like Amazon credit much of their growth and success to rewarding of change innovations, including failures. You will find improved morale and satisfaction all around as well.

Organization 105

Organization Mentor Startup Training 105

Startup Professionals Musings

DECEMBER 22, 2021

First, you as the leader must be a role model for the actions you desire – including positive communication, active coaching, rewards for results, as well as providing required tools and training. A popular set of metrics for customer views is the New Promoter System ( NPS ), available from Bain & Company.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

SEPTEMBER 10, 2023

According to the classic book, “ One Second Ahead ,” by noted authority on training the mind, Rasmus Hougaard, there are some basic rules that can really help you manage your focus and awareness in all work activities. I concur, based on my own extended career in business and mentoring entrepreneurs.

Email 96

Email Activity Product Social Media 96

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. This is a tough challenge for every coach and mentor. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

APRIL 16, 2022

In business, this is all about the company values and purpose that give meaning and direction to your team. Occupational satisfaction. You as a business leader can greatly influence this factor by providing the resources and training to allow team members to do their job better, and appreciate the impact of their work.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

AUGUST 27, 2022

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

Entrepreneur 124

Entrepreneur Marketing News Slides 124

Startup Professionals Musings

DECEMBER 25, 2020

According to the classic book, “ One Second Ahead ,” by noted authority on training the mind, Rasmus Hougaard, there are some basic rules that can really help you manage your focus and awareness in all work activities. I concur, based on my own extended career in business and mentoring entrepreneurs.

Email 170

Email Activity Social Media Coach 170

Startup Professionals Musings

OCTOBER 27, 2017

Real leaders improve the readiness, training, and preparation for these events, so that circumstances are not a source of pain, but are expected and can be accomplished with personal satisfaction. Traditional change management techniques need to be replaced by business readiness training and focus.

Satisfaction 55

Satisfaction Coach Mentor Training 55

Startup Professionals Musings

JUNE 12, 2020

For example, Blake Mycoskie, founder of shoe company Toms , donates a pair one-for-one, keeps himself and his team recharged by sending employees to travel internationally and work directly in the field where the shoes are donated. Make sure your objectives and rewards motivate employees through innovation, and desired training and coaching.

Startup 127

Startup Coach Satisfaction Training 127

Startup Professionals Musings

AUGUST 15, 2015

Demand for coaching, counseling, and discipline training is high. The most-used workplace training programs are really about matters of the heart. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members.

Startup 103

Startup Training Coach Entrepreneur 103

Startup Professionals Musings

JULY 15, 2020

There are also many more stories of companies that pivoted too late. Increase you focus on coaching, training, and mentoring. Every founder has a story about the pivot that made their business, such as Starbucks switching to selling coffee from expresso makers, and Flickr from an online game to photo sharing.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

OCTOBER 10, 2015

Companies that have focused on sustainability and social responsibility, in addition to ethical business practices, such as Patagonia and Zappos , claim more than three times the return of average companies over the last 10 years. Manage your company based on long-term priorities. Be a coach, rather than a dictator.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

FEBRUARY 4, 2018

Demand for coaching, counseling, and discipline training is high. The most-used workplace training programs are really about matters of the heart. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

JULY 18, 2015

This may work for big companies who have specialized staffs, but it doesn’t work for startups and small businesses who are already understaffed and overloaded. Startups need outside experts who can do the work, as well as provide training on what needs to be done. Leadership by example works at all levels of a company.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

JULY 5, 2014

Demand for coaching, counseling, and discipline training is high. The most-used workplace training programs are really about matters of the heart. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members.

Demand 92

Demand Entrepreneur Startup Training 92

Startup Professionals Musings

MAY 5, 2019

All prefer more flexible hours, the chance to work from home, and the traditions of lifetime loyalty to one company no longer apply. Loyalty to a given company now has to be inspired rather than assumed. Measuring attendance-only from nine-to-five is not satisfying or productive for the company or the team. Marty Zwilling.

Develop 86

Develop Development Mentor Coach 86

Startup Professionals Musings

JUNE 18, 2017

Hire, coach, and train everyone on the team to focus on communication. Company and organizational values must be aligned with employee and customer personal values, or your execution won’t work, no matter what the purpose. By focusing on both employee as well as customer satisfaction, you will balance purpose with execution.

Satisfaction 56

Satisfaction Customer Custom Startup 56

Startup Professionals Musings

NOVEMBER 20, 2019

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

Entrepreneur 95

Entrepreneur News Slides Startup 95

Startup Professionals Musings

APRIL 8, 2013

One of the big advantages of being an entrepreneur and starting your company from scratch is that you get to set the culture, which is much easier than changing the culture of an existing business. Why not learn what you can from companies like Apple, who are leading the way with great growth and a great culture? Train all the time.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

JULY 13, 2018

During my early years of managing in business, I always assumed that if I hired and trained the smartest and most experienced people I could find, I would get outstanding productivity. The research shows that senior leaders at these companies focus more on an efficiency culture, team makeup, and remove more obstacles to team productivity.

Technical Review 51

Technical Review Startup Training Netflix 51

Startup Professionals Musings

MARCH 4, 2012

One of the big advantages of being an entrepreneur and starting your company from scratch is that you get to set the culture, which is much easier than changing the culture of an existing business. Why not learn what you can from companies like Apple, who are leading the way with great growth and a great culture? Train all the time.

Training 109

Training Startup Study Customer 109

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. Know your customers intimately.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JUNE 28, 2015

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

Entrepreneur 106

Entrepreneur News Slides Startup 106

Startup Professionals Musings

NOVEMBER 13, 2015

According to a new book, “ One Second Ahead ,” by noted authority on training the mind, Rasmus Hougaard, there are some basic rules that can really help you manage your focus and awareness in all work activities. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being.

Email 100

Email Activity Product Social Media 100

Startup Professionals Musings

APRIL 30, 2017

All prefer more flexible hours, the chance to work from home, and the traditions of lifetime loyalty to one company no longer apply. Loyalty to a given company now has to be inspired rather than assumed. Measuring attendance-only from nine-to-five is not satisfying or productive for the company or the team.

Mentor 61

Mentor Coach Satisfaction Product 61

Startup Professionals Musings

MAY 12, 2014

A recent book, “ Hunting in a Farmer''s World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

Entrepreneur 109

Entrepreneur Startup News Slides 109

Startup Professionals Musings

DECEMBER 31, 2017

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

Entrepreneur 54

Entrepreneur News Slides Startup 54

Startup Professionals Musings

JULY 25, 2012

Make the tough decisions to ensure the success and profitability of the business, and make the tough personnel decisions to put the right people in the right positions, giving them the training they need. Just as people must manage their personal and work responsibilities, so, too, must companies balance their priorities.

Entrepreneur 97

Entrepreneur Startup Coach Satisfaction 97

Startup Professionals Musings

MAY 17, 2011

Make the tough decisions to ensure the success and profitability of the business, and make the tough personnel decisions to put the right people in the right positions, giving them the training they need. Just as people must manage their personal and work responsibilities, so, too, must companies balance their priorities.

Startup 91

Startup Coach Satisfaction Customer 91