Startup Professionals Musings

APRIL 16, 2022

” by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. I will summarize these here, with my insights, for your review and implementation: Physical health. In business, this is all about the company values and purpose that give meaning and direction to your team.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Both Sides of the Table

SEPTEMBER 13, 2011

It’s very common for startup companies to have COO’s. In a mature company it’s often like a presidential chief of staff. Many times they also pick up product and tech, too. Often times you find the CEO who really just likes to do product or tech. And I decided that his startup company was not MY deal.

Startup 325

Startup Technical Review Sales Report 325

Startup Professionals Musings

JANUARY 15, 2020

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. For startups, the entrepreneur and founder is almost always the face of the company. Leadership brand development.

Technical Review 124

Technical Review Organization Coach Invest 124

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. Every job on your team drives your customer experience.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

JANUARY 19, 2022

I was pleased to see some specific guidance on how team members can better communicate their value at work, without self-aggrandizing, in a new book, “ Influence and Impact ,” by Bill Berman and George Bradt, who speak from experience as a psychologist, and years of coaching in companies across multiple industries.

Coach 119

Coach Organization Technical Review Satisfaction 119

Both Sides of the Table

JULY 1, 2010

A good early-stage CEO needs to be accessible, to be accountable for producing results and should be establishing the cultural norms of the company through direct leadership at all levels. But issues do arise as your company grows. I see two common mistakes in companies (not just in startups, in fact).

Startup 308

Startup CTO Coach Technical Review CTO Hire 308

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

AUGUST 17, 2022

Technical skills are important, but your ability to build and nurture relationships with others is more important for leadership growth and career advancement today. Take full advantage of every mentoring and coaching opportunity, and network with peers both inside and outside the company.

Tips 121

Tips Social Media Mentor Technical Review 121

Startup Professionals Musings

APRIL 17, 2017

Of course, nobody really knows all of what tomorrow will bring, in terms of globalization, digital technology, or demographic shifts, but most experts agree that certain elements are already obvious, and things must be done today to get your business ready in time. Company culture drives decision making and process.

Company 55

Company Companies Artificial Inteligence Technical Review 55

Tech Coast Venture Network

AUGUST 11, 2015

Having great company culture is no longer just an option. In fact, fantastic company culture is almost expected along with other traditional benefits. It has established what the company culture is, and fitting into that culture is the most important thing managers look for when hiring. What does that culture look like?

Examples 100

Examples Company Companies Google 100

Tech Coast Venture Network

AUGUST 11, 2015

Having great company culture is no longer just an option. In fact, fantastic company culture is almost expected along with other traditional benefits. It has established what the company culture is, and fitting into that culture is the most important thing managers look for when hiring. What does that culture look like?

Examples 100

Examples Company Companies Google 100

Startup Professionals Musings

NOVEMBER 16, 2018

As the rate of change continues to increase in business and technology, the more I’m convinced that marketing is the primary key to success for a new venture. Yet I find that many technical founders don’t feel they need it at all, or at best point to one person on the team who is marketing. The result is no deal.

Marketing 71

Marketing Tips Technical Review Social Media 71

socalTECH

NOVEMBER 2, 2017

If you're an employee in a big company, sometimes it can feel like you're not sure when your career is going. Anne Fulton: Fuel50 is a career pathing startup, part of the HR technology landscape. We're a disruptor, the third wave in human resources technology. How did you start the company? What is Fuel50?

Help 100

Help Southern California Startup Technical Review 100

Both Sides of the Table

JANUARY 6, 2014

When you first start your company and raise initial venture capital your board probably consists of 1-3 founders and 1-2 VCs. If you raise millions of dollars from professional investors it is no longer “your” company but a shared company that you control. Reviewing financial & operational performance.

Startup 325

Startup Sales Technical Review Software Review 325

Both Sides of the Table

APRIL 3, 2014

Most technology startups seem to be funded by product people or business people. Nor do they exist in the investors of early-stage companies. ” So I did want any rational person who wants to improve does – I hired a coach. They are as good at selling you as they are at selling your product to customers.

Sales 382

Sales Help Startup Pricing 382

Startup Professionals Musings

NOVEMBER 4, 2015

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. For startups, the entrepreneur and founder is almost always the face of the company. Leadership brand development.

Technical Review 100

Technical Review Organization Coach Invest 100

Startup Professionals Musings

JULY 13, 2018

For example, according to recent research from Bain & Company , Apple, Netflix, Google, and Dell employees are 40 percent more productive than the average, even though they are no smarter or more experienced. Practice process coaching, but not edicting decisions. Diligently provide follow-up and support on assistance requests.

Technical Review 51

Technical Review Startup Training Netflix 51

Startup Professionals Musings

OCTOBER 23, 2015

That’s why they insist on spending a day with your team as part of the due diligence process. Customize your organizational structure based on individuals' strengths. Technology can be used to facilitate customer support and sales, as well as enhance your product. Every investor knows this.

Entrepreneur 102

Entrepreneur Technical Review Mentor Training 102

Both Sides of the Table

OCTOBER 12, 2010

I see way too many startup founders who don’t have experience in selling and probably don’t feel that comfortable going to customers and asking for orders. This is probably because many founders are product or technology people. I only found out through customer meetings.

Sales 346

Sales Startup Technical Review Customer 346

Startup Professionals Musings

MAY 21, 2021

Start with your own story, the mission of your business, and how to make everyone in your domain, including customers, into advocates and teachers. Sir Richard Branson , who controls over 400 active companies, never appears to be even working. Lift everyone by eliminating complexity and highlighting value.

Technical Review 123

Technical Review Coach Satisfaction Mentor 123

Both Sides of the Table

NOVEMBER 19, 2009

I had a picture in the office of my first company with the logo above and the capital letters JFDI. (In I spent nearly a decade building software for large companies and then advising companies on the same. The technology team disagrees on direction and wants resolutions. This is part of my Startup Advice series.

Entrepreneur 414

Entrepreneur Technical Review Slides CTO Coach 414

Startup Professionals Musings

MAY 15, 2017

Yet in this age of technology, many seem to favor tools and data to get the edge, or can’t find the time to talk to real people. Each time I mentor an entrepreneur, I learn new things about their technology, customers, and business domain. Regularly review progress and adjust focus (Review and Renewal).

Mentor 61

Mentor Technical Review LAMP Coach 61

socalTECH

JANUARY 7, 2016

The idea is to have a partnership between Cedars-Sinai and Techstars, where we select ten healthcare startup companies focused on innovative technology and care delivery in healthcare. You mentioned a little bit about the mentoring, what what other benefits would companies get from becoming part of an accelerator?

Mentor 100

Mentor Startup Coach Ideas 100

socalTECH

JANUARY 7, 2016

The idea is to have a partnership between Cedars Sinai and Techstars, where we select ten healthcare startup companies focused on innovative technology and care delivery in healthcare. You mentioned a little bit about the mentoring, what what other benefits would companies get from becoming part of an accelerator?

Mentor 100

Mentor Startup Coach Ideas 100

Both Sides of the Table

FEBRUARY 5, 2011

Most technology startups seem to be funded by product people or business people. Nor do they exist in the investors of early-stage companies. So I did want any rational person who wants to improve does – I hired a coach. They are as good at selling you as they are at selling your product to customers.

Sales 316

Sales Startup Pricing Customer 316

Both Sides of the Table

MAY 4, 2013

Because entrepreneurs often went to lawyers at their earliest stages to get their company registration done. I tapped my friends at big tech companies (Salesforce, Google, Oracle). The only way for a company to be overvalued is if there’s someone willing to pay that price. We are judging how well you are coached on stage.

Startup 361

Startup Venture Capital Pricing Technical Review 361

Startup Professionals Musings

NOVEMBER 21, 2015

Here are key maxims that I believe indicate a growth mindset rather than a fixed mindset: A need to learn from customers, rather than educate them. Successful entrepreneurs start with a customer problem, and develop a solution, rather than the other way around. Foster leadership and accountability at all levels of the company.

Startup 55

Startup Entrepreneur Technical Review Customer 55

Both Sides of the Table

NOVEMBER 25, 2010

This is an updated post from my ongoing series on Startup Advice that I learned from founding two companies. . It is never as rewarding when you’re the coach (but coaching has many other benefits. Last year I lost a deal in a company that I wanted to invest in and that I thought I should have won. I HATE LOSING.

Outsource Development 333

Outsource Development Software Review Technical Review News 333

socalTECH

MAY 23, 2017

No one has ever been able to execute on that from a technology standpoint before. We are a technology company, not an ad agency, and we are really just a bunch of nerds who believe we can turn this thing upside down, and let people try those apps out before downloading. The basic premise, is try before you buy.

Startup 113

Startup Southern California UCLA Technical Review 113

Both Sides of the Table

NOVEMBER 25, 2010

This is an updated post from my ongoing series on Startup Advice that I learned from founding two companies. . It is never as rewarding when you’re the coach (but coaching has many other benefits. Last year I lost a deal in a company that I wanted to invest in and that I thought I should have won. I HATE LOSING.

Outsource Development 328

Outsource Development Software Review Technical Review News 328

Both Sides of the Table

MAY 4, 2013

Because entrepreneurs often went to lawyers at their earliest stages to get their company registration done. I tapped my friends at big tech companies (Salesforce, Google, Oracle). The only way for a company to be overvalued is if there’s someone willing to pay that price. I spent time on college campuses. I hustled.

Venture Capital 347

Venture Capital Startup Pricing Invest 347

Tech Zulu Event

FEBRUARY 8, 2013

Customer Development. What you will get at NEXT: You will be taught the what, how, and why of the customer development process. You will learn the importance of a “Minimum Viable Product” and how it applies to your company. Single founder teams are welcome but may have to work twice as hard.

Class 98

Class Mentor Startup UCLA 98

Both Sides of the Table

APRIL 6, 2014

Whether you’re considering hiring a new employee or as an investor whether you’re looking to do a background check on the founders of a company. I would start by asking the candidate, “How did you decide on these five people” as part of your review process. We all have to make them. Having an accomplice.

Startup 302

Startup Technical Review Entrepreneur Report 302

Both Sides of the Table

SEPTEMBER 8, 2010

He says it basically comes down to three key functions: Sets the overall vision and strategy of the company and communicates it to all stakeholders. Recruits, hires, and retains the very best talent for the company. Run great meetings (don’t be a productivity drain on the company). Selling the company.

Venture Capital 319

Venture Capital Startup Sales Customer 319

Both Sides of the Table

AUGUST 15, 2009

This is part of my ongoing series on Start-up Lessons that I learned from founding two companies. It is never as rewarding when you’re the coach (but coaching has many other benefits ;-). In the 2003/04 timefame I was living in the UK and running my first company. I HATE LOSING. I hate it. It chaps my hide.

Startup 151

Startup Outsource Development Software Review Technical Review 151

Xconomy

DECEMBER 28, 2017

In 2016, the renowned international university programming tournament — attended by student competitors, coaches, and parents — took place in Phuket, Thailand. But longtime ICPC student coach Antonette Logar, Ph.D., In 2015, the ACM International Collegiate Programming Contest (ICPC) World Finals were held in Marrakesh, Morocco.

Coach 75

Coach Technical Review Carson Networking 75