Coach Competition Mentor Sales 
Startup Professionals Musings
JANUARY 18, 2023
In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. Your challenge is to excel in all elements of a customer interaction, from pre-sales to long-term advocacy and image. Start by hiring the right people, and providing the necessary training, coaching, and mentoring.
Startup Professionals Musings
JANUARY 23, 2022
In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. In the end, engagement drives customer retention, sales, growth and profit. Priority is placed on employee mentoring and coaching.
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Startup Professionals Musings
JULY 4, 2021
The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. That’s a deadly waste you can’t afford.
Startup Professionals Musings
JANUARY 29, 2021
As a long-time business advisor and mentor to entrepreneurs, I consistently find that the most thriving businesses are people-centric, and those team members create the best processes, rather than the other way around. People-centric leaders realize that the right motivated and accountable people are their real competitive advantage.
Startup Professionals Musings
APRIL 22, 2019
In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. In the end, engagement drives customer retention, sales, growth and profit. Priority is placed on employee mentoring and coaching.
Startup Professionals Musings
OCTOBER 11, 2019
Unfortunately, many aspiring leaders I mentor are not aware of the signals people are looking for, or are not attuned to the subtleties of their own actions. For example, measuring marketing team members on sales leads may not get you the revenue growth or trust you expected. Show humility while acting as a mentor and coach.
Startup Professionals Musings
APRIL 21, 2017
In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. In the end, engagement drives customer retention, sales, growth and profit. Priority is placed on employee mentoring and coaching.
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