Remove Coach Remove Course Remove Customer Remove Demand
article thumbnail

7 Business Leadership Traits Persuade Customers Today

Startup Professionals Musings

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Of course, these are great, but they don’t happen without enlightened leadership coming first. Benton and Kylie Wright-Ford.

Customer 152
article thumbnail

10 Elements of a Coaching Culture and Why You Need It

Startup Professionals Musings

Every entrepreneur and business person I know wishes he had more time for coaching all the members of his team. I often hear the excuse that coaching takes more time than simply diving in and doing the job for the other person, but is that really true? Exceptional communication is a prerequisite to coaching.

Coach 91
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Reasons Why Great People Make Processes Repeatable

Startup Professionals Musings

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Of course, some balance is required. Customers demand more engagement and flexibility. In the end, engagement drives customer retention, sales, growth and profit.

Coach 128
article thumbnail

7 Reasons A Good Team Merits Priority Over Procedure

Startup Professionals Musings

Every one of you business leaders I know struggles with the competing demands of finding and keeping employees motivated and satisfied, versus building and enforcing a set of repeatable processes that work. Leaders who focus on team communication are also more successful in dealing with partners and customers.

article thumbnail

10 Steps To Second Stage Success For Your New Venture

Startup Professionals Musings

Of course, not every entrepreneur wants to tackle this challenge. Of course, that means a new level of risk, giving up some control, and a new business plan. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands.

Sales 147
article thumbnail

8 Keys To Attracting More Talent Than The Competition

Startup Professionals Musings

You need a faster and more flexible on-demand hiring strategy, based on the current gig-economy of remote freelancers, contract personnel, and specialists. Of course, as you work with contract players, explore the potential for a long-term relationship, and wait until your organization matures to pursue career positions.

article thumbnail

8 Key Human-Centered Leadership Elements In Business

Startup Professionals Musings

You must give them a strong sense of self-efficacy by championing autonomy, encouraging them to think big, and coaching them on areas to improve. Start by getting people comfortable with what they don’t know, showing them you are open to new ideas, and don’t demand perfection in all deliverables. Demonstrate the courage to take risks.