Coach Examples Help Metrics 
Startup Professionals Musings
APRIL 13, 2022
After many extended coaching sessions with entrepreneurs and small business owners, I’ve found myself wondering if my value-add was anything more than you could get by self-coaching. For example, you may find out that being your own boss is a driving force in your life. It helps to partner with and coach others.
Startup Professionals Musings
JANUARY 26, 2022
Phrases like “holding people accountable” imply negative consequences or punishment, rather than rewards or providing the freedom and coaching to team members to choose their own actions, and pursue what matters most to them. Make sure they are seen as based on metrics, and belong to the performer.
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Startup Professionals Musings
MARCH 22, 2023
A better purpose is to be your own boss, or advance a cause that you are passionate about, such as helping the disadvantaged or reducing the negative impact of climate change. Use metrics and data to quantify progress and return. I recommend customer satisfaction as well as financial metrics to track business health.
Startup Professionals Musings
FEBRUARY 1, 2023
Leaders who can identify what of their team’s work eludes their understanding, and how to ask about it without either feeling threatened or conveying a threat to the team, can help their team work better and avoid inefficiencies posed by you not completely understanding what the people do. Develop metrics to monitor work intensity.
Startup Professionals Musings
DECEMBER 22, 2021
A winning linked focus example is to choose a higher purpose common to all cultures, such as protecting the environment, or helping the underprivileged. At every Ritz-Carlton , for example, employees are authorized to spend up to $2,000 per guest to solve any guest issue and make the stay positively memorable.
Startup Professionals Musings
JULY 15, 2020
In the spirit of helping you avoid some of our own learning experiences with startups, I will paraphrase here the nine key stages that he and I both see most businesses going through in their evolution from a startup to a successful and stable entity: You can’t sustain a business without positive cash flow. Stay in your personal sweet spot.
Startup Professionals Musings
DECEMBER 9, 2022
For example, Howard Schultz at Starbucks was quick to accept accountability for a racial bias incident a few years ago in one of his stores in Philadelphia, and he shut down all his stores for an anti-bias training session, rather than try to blame a single store employee or overall cultural conditions.
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