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Where’s your team playbook? Hmm?

Berkonomics

From experience and from information about the competition, a coach creates a playbook that contains detailed plans for actions or plays that the entire team must know without question and execute without pause in order to win games and advance toward the playoffs. Again, there is a great parallel in football coaching.

Coach 120
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Does your team know your playbook?

Berkonomics

From experience and from information about the competition, a coach creates a playbook that contains detailed plans for actions or plays that the entire team must know without question and execute without pause in order to win games and advance toward the playoffs. Again, there is a great parallel in football coaching.

Coach 192
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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. This means articulating and living the customer service mindset for the team, in front of customers and in the board room.

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10 Keys To Raising Your New Venture Funding Potential

Startup Professionals Musings

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.

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5 Keys To Leadership While Working With Remote Teams

Startup Professionals Musings

Make sure you know what is really happening, through metrics and feedback from others. Provide coaching and facilitate mentorship from others in the company for growth. Measure everything and broadcast highlights. Highlight individual achievements to the whole team, and connect work output to other teams, company purpose, and vision.

Startup 113
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8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. This means articulating and living the customer service mindset for the team, in front of customers and in the board room.

Startup 154
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10 Goodwill Elements To Raise Your Business Valuation

Startup Professionals Musings

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.