Startup Professionals Musings

MAY 15, 2017

In my experience working with startups, the best approach these days is to find and use a good mentor (been there, done that). Of course, mentoring is not new – it’s been the favored way to learn arts and crafts since way back in the middle ages. But I assert that mentoring in business is making a comeback.

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Tech.Co

JANUARY 10, 2018

“Focusing on emotion is key when communicating with female customers. Maxeme Tuchman, CEO and cofounder of Caribu.co , an app that allows you to video call and have story time with your children together from anywhere in the world, targeted her company’s efforts on gaining referrals from women customers.

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Tips Customer Custom Dollar Shave Club 71

Startup Professionals Musings

JULY 12, 2021

Sometimes entrepreneurs are so focused on making change happen for customers that they forget that continually changing themselves and their company is equally important. Everyone and every company needs to continually learn from their experience and adapt to a changing world to thrive. Find mentors who have the skills you lack.

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Entrepreneur Technical Review Mentor Customer 167

Both Sides of the Table

APRIL 19, 2011

Get connected to the right mentors and your business may catapult to the next level. Don’t and you might make one catastrophic mistake that leaves you in the annals of Effed Companies. I figured if Matt was on the verge of bankruptcy and one mentor changed his trajectory, what if we had a formalized, community-wide program?

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Startup Professionals Musings

AUGUST 13, 2017

Most business mentors tell me that the single biggest problem they have to deal with in small companies is the lack of open, honest, and effective communication, both from the top down and from the bottom up. Then, hopefully, come customers, distribution channels, and going public or merging with an attractive buy-out candidate.

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Startup Professionals Musings

APRIL 15, 2012

The servant leader serves the people they lead through mentoring, direct assistance, listening, and acting on their employees input. Does everyone feel a strong sense of community in the company you lead? If the answers surprise you, it may be time to find a leadership mentor. What is servant leadership? Marty Zwilling.

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Startup Professionals Musings

JULY 28, 2021

High scoring leaders seek and positively respond to feedback from three critical groups: peers, customers, and direct reporting team members. Find and enjoy the company of one or more mentors. The leadership benefits of mentoring start in childhood, but are just as important at the mature CEO level.

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Both Sides of the Table

FEBRUARY 26, 2016

Even an extraordinary engineer or product lead who have built a breakthrough product aren’t guaranteed success unless they can get access to capital, get much needed press to drive low-cost customer acquisition and persuade fickle business leaders to join their company and help them shape their businesses beyond tech innovation.

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Startup Professionals Musings

JANUARY 6, 2021

Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. Unfortunately, with limited resources, this isn’t possible, and it frustrates customers and the team. Focus first on finding more of the right customers.

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Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

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Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The days of pushing new and marginal performers into customer service are gone. Every job on your team drives your customer experience.

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Startup Professionals Musings

FEBRUARY 3, 2021

As a long-time mentor to new entrepreneurs and business owners, I have noticed that many no longer associate more fulfillment and satisfaction with more money, power, and success. In fact, customers today also seem more attracted to companies with a higher purpose than profit. Mentor others to share what you have learned.

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Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

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Technical Review Coach Mentor Customer 143

Startup Professionals Musings

APRIL 26, 2017

As a mentor for aspiring and early-stage entrepreneurs, I talk to a fair number who may have a great vision and a strong engineering background, but have a negative interest in the role of public speaking in business. The implications to you and your company are also large, so be prepared.

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Startup Professionals Musings

DECEMBER 10, 2022

In my own experience as a startup advisor and mentor, I find that entrepreneurs who can’t attract and maintain a highly motivated team rarely even get off the ground. Good hiring, training, and mentoring are the best motivators. Your display of pride in the company and respect for the customer will translate directly into motivation.

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Startup Professionals Musings

APRIL 9, 2023

I’m sure you can imagine how much that impacts any business or startup’s ability to react to changing customer needs and growth opportunities, no matter how insightful their leaders. If you and your team are confident in each other, and proud of your business solution, you will not be afraid to innovate as customer requirements change.

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Startup Professionals Musings

MARCH 17, 2010

By Jim Flowers A few months ago, Marty invited me to comment on business incubation and what a startup company ought to expect from an incubator. At VT KnowledgeWorks we screen prospective clients for their Market opportunity, for the Magic that they offer to their prospective customers, and for the Moxie displayed by the start-up team.

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Startup Professionals Musings

SEPTEMBER 17, 2011

Every startup mentor has his favorite list of basic strategies to avoid pitfalls, and I’m no exception. Start early by registering your company, and reserving the name as your website domain name. In business, “most important” means time to market, customer service, low cost, and beating your competitors. Manage your time.

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Startup Professionals Musings

SEPTEMBER 23, 2020

Mark Zuckerberg, while still in school, tested the viability of his “ FaceMash ” technology as a business by rolling it out to other students at Harvard as customers. He learned quickly that several pivots were required for business, legal, and customer acceptance reasons. Take advantage of free startup programs and mentors.

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Startup Professionals Musings

APRIL 16, 2022

Yet I find, as a mentor and outside consultant, that many of you focus only on working conditions and compensation as the key factors determining team engagement , health, and productivity. by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. Emotional stability. Environmental safety.

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socalTECH

APRIL 10, 2018

It's a term to help people understand that we're here to help companies get ready to scale. Most of our mentors are people who have been successful entrepreneurs and investors, who have been there, and understand how to get a company to the next sage. Explain what Startup Boost is? How did Startup Boost start?

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Startup Professionals Musings

FEBRUARY 12, 2021

For example, Elon Musk says he seeks out innovations from his team by constantly asking them how they can make things better, how often they get out of internal meetings and into customer shops, and actively encouraging them to try new things. Spend more time mentoring and coaching your team.

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Startup Professionals Musings

FEBRUARY 14, 2022

I see more and more entrepreneurs who seem to have everything going for them – vision, motivation, passion, even a good business plan, product, and money, and yet they can’t close customers. I found their five phases of the process to be compelling, based on my own years of experience mentoring startups: Nail the pain.

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Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

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Startup Professionals Musings

JANUARY 7, 2023

As an entrepreneur mentor and startup investor, I see with sadness the 50 to 90 percent that fail. Actually, great new customer solutions lead to great platforms, not the other way around. Extrapolating you as the target customer. Never mix up what you like with what your customers will buy.

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Startup Professionals Musings

SEPTEMBER 15, 2023

Whether you are a business professional in a big company, or an entrepreneur with a startup, innovation is a key strategy. Many people believe that new ideas are the critical element of innovation, but in my experience as a mentor and investor, long-term business success is more about implementation than ideas.

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Startup Professionals Musings

MAY 22, 2023

Both authors are recipients of numerous academic and management awards for leadership thinking, and I will summarize here their key strategy insights, combined with my own experiences: Lead with a focus on finding customer value. Aim high to build a better world for customers. Don’t confuse the means with the ends.

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Startup Professionals Musings

SEPTEMBER 1, 2021

Every entrepreneur and every business I meet in my consulting and mentoring role has great intentions of bringing real innovation to the market, yet I find that most ideas are merely small extensions to existing solutions. Both fail to look first at what customers really need, and are willing to pay for.

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Startup Professionals Musings

MARCH 22, 2023

Others, including Jeff Bezos, spent time in a big company or two before breaking away to form their own. Rather than a focus on salary and perks, your focus is on customers, revenue, and operations. As an employee, you only get to execute what others tell you, even if you enjoy the challenge of new requirements and customer feedback.

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Both Sides of the Table

OCTOBER 26, 2020

So mostly we just had to listen to customer feedback from founders, VCs and LPs. Kara said “no” because she wanted to start her own company, which she did and I backed. Just as Yves mentored me when I became his co-managing partner in 2011, he didn’t seek to ride off into the sunset either. So What Does All This Mean?

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Startup Professionals Musings

AUGUST 4, 2023

It doesn’t take a huge marketing budget to provide public recognition in team meetings for individual initiatives that can benefit the company. These might include anyone bringing in a new customer, representing the company in a good social cause, or participating in a video or social media campaign on their own time.

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Tech.Co

DECEMBER 4, 2020

It’s with profound sadness we mourn the loss of a true visionary, author, mentor, thought-leader, investor, and friend, Tony Hsieh. has a history with Tony, as he became an investor in the company in 2013, and built a lasting friendship with us as the Tech.co Readers may be interested to know that Tech.co co-founders.

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Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Recent articles report that companies where everyone is focused on the big picture can increase their returns by up to 400 percent.

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Startup Professionals Musings

NOVEMBER 30, 2022

While these investors, and early customers, will always argue that they found you, I’m convinced that there is no substitute for aggressive networking on your part. Ability to relate aspirations to customer needs. You need to show insights to real customers and their needs, that get beyond your passions and projections.

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Startup Professionals Musings

MAY 10, 2023

Every business organization, large or small, has a variety of individual and team member types that factor into your ability to innovate and change the business to meet evolving customer needs and competition. He brings over 25 years of experience with Silicon Valley leadership companies in highlighting winners and losers.

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Startup Professionals Musings

DECEMBER 30, 2020

In my role as a mentor to aspiring entrepreneurs, I find that most have the technical challenges well understood, but many are a bit short on some basic street smarts , or basic business realities. Although Elon Musk doesn’t talk about it very much, he owns over 350 patents through Tesla, just one of his many companies.

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Startup Professionals Musings

OCTOBER 1, 2022

As a mentor to many business professionals and owners, and aspiring entrepreneurs, I find a wealth of innovative ideas, but often less insight on what it really takes to transform ideas into an income stream that can excite new customers into long-term business success. Test your innovation with at least a hundred customers.

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